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<h2>Comfortable Accommodation</h2> Valhalla Residences by Biwa in Tulum offers aparthotel-style accommodations with private bathrooms, fully equipped kitchens, and balconies or terraces. Each room includes air-conditioning, a private entrance, and free WiFi throughout the property. <h2>Exceptional Facilities</h2> Guests enjoy a sun terrace, year-round outdoor swimming pool with a view, and a lush garden. Additional amenities include free bicycles, a hot tub, and outdoor seating areas. The property also features a lounge, public bath, and barbecue facilities. <h2>Convenient Location</h2> Located 38 km from Tulum International Airport, the aparthotel is near attractions such as Tulum Archeological Site (6 km) and Parque Nacional Tulum (7 km). Free on-site private parking is available, and the surrounding area offers quiet street views. <h2>Guest Satisfaction</h2> Highly rated for its swimming pool, attentive staff, and comfortable rooms, Valhalla Residences by Biwa ensures a pleasant stay for all visitors.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.4
Location
8.5
Free WiFi
8.7
High score for Tulum

Select topics to read reviews:

Guests who stayed here loved

  • Roberta
    United Kingdom United Kingdom
    The place is very clean and the area it's very quiet. You can be in Tulum without the traffic and the noise. The rooms are big, comfy beds and mosquito nets everywhere.
  • Pbpl
    Poland Poland
    Overall - fantastic location to stay in Tulum. Location - exactly what we looked for - outside of the city center and touristy areas. Safe, closed neighborhood, new building with very clean, and quite large swimming pool in the courtyard. Very...
  • Gégény
    Hungary Hungary
    Everything was really perfect, i would go back if i had opportunity.
  • Neza
    Slovenia Slovenia
    The appartment was great, very spaceous, with big windows in bedrooms. Comftortable beds, clean bathroom and nice pool. And very kind host. Everything perfect! I sttongly recommend.
  • Eri
    Greece Greece
    Everything.Antoniela is the best. Thank you for everything.
  • Eileen
    United Kingdom United Kingdom
    Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.
  • Carina
    Germany Germany
    Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.
  • Alana
    New Zealand New Zealand
    Great facilities, safe area and the staff we lovely
  • Stefano
    United Kingdom United Kingdom
    New building, excellent accommodation, great pool, great amenities
  • Sophie
    Belgium Belgium
    Amazing flat, even better then the pictures (what is sometimes rare in Mexico )

Hotel surroundings

Facilities of Valhalla Residences by Biwa
Great facilities! Review score, 9.5

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Pool view

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Stovetop
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Cleaning services

  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Valhalla Residences by Biwa takes special requests - add in the next step!

Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 08:00.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Valhalla Residences by Biwa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Valhalla Residences by Biwa