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<h2>Comfortable Accommodations</h2> Valhalla Residences by Biwa in Tulum offers aparthotel-style accommodations with private bathrooms, fully equipped kitchens, and balconies or terraces. Each room includes air-conditioning, a private entrance, and free WiFi throughout the property. <h2>Exceptional Facilities</h2> Guests enjoy a sun terrace, year-round outdoor swimming pool with a view, and a lush garden. Additional amenities include free bicycles, a hot tub, and outdoor seating areas. The property also features a lounge, public bath, and barbecue facilities. <h2>Convenient Location</h2> Located 24 mi from Tulum International Airport, the aparthotel is near attractions such as Tulum Archaeological Site (3.7 mi) and Parque Nacional Tulum (4.3 mi). Free on-site private parking is available, and the surrounding area offers quiet street views. <h2>Guest Satisfaction</h2> Highly rated for its swimming pool, attentive staff, and comfortable rooms, Valhalla Residences by Biwa ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.5)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.4
Location
8.5
Free Wifi
8.7
High score for Tulum

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Guests who stayed here loved

  • Adam
    United States United States
    The host was excellent and the property was beautiful and modern
  • Shashwath
    Canada Canada
    The host Antoinetta was a great host and she made sure we had everything we needed to have a beautiful stay here. She also gave great recommendations regarding places to check out in and around Tulum, we absolutely loved our time here, and will...
  • Lucy
    United States United States
    The kitchen was well equipped. The beds were comfortable and the blinds make the rooms super dark. The pool was nice and lovely to swim in, though they use too much chlorine because afterwards my fingers started peeling, which had never happened...
  • Bonnie
    United States United States
    Very well supplied kitchen and everything in the apartments were very nice. It’s easy to park and the woman who takes care of the property is extremely kind and helpful.
  • Maria
    United States United States
    The staff was super friendly and helpful. Valhalla was so peaceful and quiet it was also very very clean. I would definitely be staying here on my next stay in Tulum. thank
  • Maria
    United States United States
    it was very clean and staff was super friendly, attentive and helpful!
  • Galina
    United States United States
    Big apartment, very comfortable and relaxing stay with everything you need - fast wi-fi, A/C, hot water, laundry service available, Netflix, full kitchen, filtered water. All for a very reasonable price. The staff was also super sweet. My...
  • Carles
    United States United States
    Clean, quiet, close to town but far enough to avoid the crowds and noise from parties. Antonieta, who runs the place, is the best! She makes sure everything is kept pristine and that all guests are comfortable. She is very personable and provides...
  • Monica
    Panama Panama
    everything about this place was just perfect! my group looooved the apartment and the facilities were amazing. The lady at the help desk was too sweet and kind. We would stay here again for sure!
  • Elizabeth
    United States United States
    The apartment was very nicely furnished and had a full kitchen. It even had a panini maker! Antoinetta, the manager is wonderful! She is very attentive and recommended that we have breakfast at Don Tomas (10% off) and it was delicious. The pool...

Hotel area info

Amenities of Valhalla Residences by Biwa
Great facilities! Review score, 9.5

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • Pool view

Outdoors

  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Stovetop
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental

Living Area

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk

Cleaning Services

  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Valhalla Residences by Biwa takes special requests – add in the next step!

Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 8:00 AM.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Valhalla Residences by Biwa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Valhalla Residences by Biwa