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Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 1640 feet from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.3)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 full bed
1 king bed
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Guest reviews

Categories:

Staff
8.1
Facilities
6.5
Cleanliness
6.9
Comfort
6.9
Value for money
7.1
Location
8.3
Free Wifi
7.5
Low score for Cancún

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Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1

    No additional info available

Amenities of Hotel Xbalamqué & Spa Cancún Centro

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Restaurant
  • Spa
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Terrace

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Evening entertainment
    Additional charge
  • Karaoke
    Additional charge

Living Area

  • Desk

Media & Technology

  • Cable channels
  • TV

Food & Drink

  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in public areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Wake-up service
  • Tour desk
  • Car rental
  • 24-hour front desk
  • Room service

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Private entrance
  • Elevator
  • Non-smoking rooms

Outdoor swimming pool

  • Open all year
  • All ages welcome

Spa

  • Locker rooms
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Hair coloring
  • Haircut
  • Hair treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Hotel Xbalamqué & Spa Cancún Centro takes special requests – add in the next step!

Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast included rates do not include children's breakfast. An additional fee applies.

Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Xbalamqué & Spa Cancún Centro