Get the celebrity treatment with world-class service at Doubletree By Hilton Shah Alam I-City

<h2>Elegant Accommodation</h2> Doubletree By Hilton Shah Alam I-City in Shah Alam offers a 5-star experience with an infinity swimming pool, spa facilities, fitness centre, restaurant, massage services, bar, and free WiFi. <h2>Comfortable Amenities</h2> Guests enjoy air-conditioning, bathrobes, tea and coffee makers, hairdryers, refrigerators, work desks, free toiletries, and TVs. Additional amenities include showers, interconnected rooms, and fitness classes. <h2>Dining Options</h2> The family-friendly restaurant serves halal and Asian buffet breakfast, lunch, dinner, and high tea with Chinese, Indian, Italian, Malaysian, pizza, local, Asian, and international cuisines. <h2>Prime Location</h2> Located 15 km from Sultan Abdul Aziz Shah Airport, the hotel is near attractions such as Royal Gallery Selangor (7 km) and Evolve Concept Mall (19 km). Guests appreciate the attentive staff, convenient location, and room cleanliness.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Halal, Asian, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.2
Free WiFi
9.0
High score for Shah Alam

Select topics to read reviews:

Guests who stayed here loved

  • Muzlita
    Malaysia Malaysia
    Very good condition. Love the decor. Very newr to the mall and the nx door theme park
  • Yuen
    Malaysia Malaysia
    Everything were good - hotel room, breakfast, facilities, staff
  • Azim
    Malaysia Malaysia
    Meet my expectations. All the staff were super friendly and helpful
  • Nursyahindah
    Singapore Singapore
    Everything is perfect worth it! Be the hotel is I city mall..
  • Nur
    Singapore Singapore
    Love the cookies and the smell 👃 of the surroundings
  • Kumhari
    Malaysia Malaysia
    Everything was Good! Mind relaxing n more peaceful place! My room faced to the park!! Very nice view at night !!
  • Kartinah
    Singapore Singapore
    Location very good just next to shopping mall. Can find everything there. Hotel room very clean n big. Stay during month of ramadhan so breakfast change to our sahur. Wide range of food although it just for sahur. Everything is good, will...
  • Sarawanan
    Malaysia Malaysia
    Perfect hotel for my stay, would recommend this to others price is reasonable too.
  • Prutha
    New Zealand New Zealand
    Great location. Room was spacious and clean. Great staff
  • Y
    Yit
    Canada Canada
    Did not dine in hotel but had drink at lobby bar. Very good Pina Colada served

Hotel surroundings

Restaurants
3 restaurants on site

  • Makan Kitchen
    • Cuisine
      Chinese • Indian • Malaysian • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal • Vegetarian
  • Tosca Trattoria Italiana
    • Cuisine
      Italian • Pizza
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Axis Lounge
    • Cuisine
      Local • Asian • International
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of Doubletree By Hilton Shah Alam I-City
Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Spa and wellness centre
  • 3 restaurants
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors

  • Outdoor furniture

Kitchen

  • Refrigerator

Activities

  • Games room

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Malay
  • Tamil

House rules
Doubletree By Hilton Shah Alam I-City takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about £34. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
MYR 116.60 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
MYR 116.60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Doubletree By Hilton Shah Alam I-City