Get the celebrity treatment with world-class service at Hyatt Regency Kinabalu

Centrally located in Kota Kinabalu, Hyatt Regency Kinabalu offers spacious and elegant accommodation with free WiFi throughout. The property boasts an outdoor pool and 6 dining options. Handicraft Market and Night Food Market are within a 700 metres walk away. Furnished with contemporary decor, the air-conditioned rooms are equipped with a flat-screen satellite TV and luxury amenities. Some rooms offer club lounge access. The en suite bathroom is fitted with a rain shower and a hairdryer. Guest may enjoy scenic view from the rooms. Dining options at the hotel include Tanjung Ria Kitchen, which is Halal-certified and features local and Western cuisines in a contemporary, show-kitchen setting. Sushi and Japanese fare can be enjoyed at the award-winning Nagisa. Guests can exercise at the fitness centre or have a pampering treatment at the spa. Other facilities include a tour desk and a 24-hour reception. Currency exchange and laundry services are also available. Gaya Street is 400 metres from Hyatt Regency Kinabalu, while IMAGO Shopping Mall can be reached with a 3.5 km drive. Kota Kinabalu International Airport is 10 KM from the property.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Regency
Hotel chain/brand
Hyatt Regency

Property highlights

Situated in the best rated area in Kota Kinabalu, this hotel has an excellent location score of 9.0

Breakfast info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet, Breakfast to go

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.0
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    Jersey Jersey
    Great stay , and even looked after our bags for the night while exploring sandakan and the urangantans ! Great staff so friendly
  • Yin
    Malaysia Malaysia
    Love the location, it's convenient and quite central to everything.
  • Tess
    United Kingdom United Kingdom
    For KK it is excellently placed right by all the markets and easy to get to the islands from the ferry near by. The rooms are VAST and very comfortable. But the main thing is the FOOD. It is insanely good. We stayed during Ramadan and the evening...
  • Kevin
    Australia Australia
    The staff were lovely friendly and super helpful. We’re bringing our luggage up. The daily clean and reset of our room is pleasing to see when you come back after a long day exploring the town. The location was convenient as well close to the...
  • Chloe
    Malaysia Malaysia
    Room is clean, comfortable, with a great view of the sea. You will also be able to see airplanes flying by, on their way to KK airport, but not to worry as the noise is minimal and negligible. The hotel is old, but very well maintained. Location...
  • Aazad
    Malaysia Malaysia
    Breakfast choice for 5 star hotel is quite not a lot. Need some variety from day to day
  • Farahin
    Singapore Singapore
    Friendly staff & room was very spacious. Location is very near to the waterfront & food places.
  • Mohammad
    Brunei Darussalam Brunei Darussalam
    Staff were attentive from Ms Siuk at Reception to the team at the Ground Floor Restaurant. Rooms are huge and well maintained. The helpful staff and condition of the property proudly represented the Hyatt brand.
  • Soppet
    Australia Australia
    Location, room size and comfort, and of course, excellent staff. Must mention Ka Yee the Client Experience Manager, she really looked after us throughout our stay.
  • Adam
    United Kingdom United Kingdom
    Room on. 13th floor with lounge access was great. Room overlooked the jungle (if you looked over the buildings) Sea view room would have been even better.

Hotel surroundings

Restaurants
4 restaurants on site

  • Tanjung Ria Kitchen
    • Cuisine
      Chinese • Indian • Malaysian • Pizza • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian
  • Nagisa Japanese Restaurant
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • Mosaic
    • Cuisine
      Malaysian • Pizza • Local • Asian • International
    • Open for
      Lunch • Dinner
  • The Lounge
    • Cuisine
      Chinese • Malaysian • Pizza • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern

Facilities of Hyatt Regency Kinabalu
Great facilities! Review score, 8.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • 4 restaurants
  • Room service
  • 24-hour front desk

Activities

  • Live music/performance
  • Nightclub/DJ

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Restaurant

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Street parking
  • Valet parking
  • Accessible parking

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Foot massage
  • Back massage
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Malay
  • Chinese

House rules
Hyatt Regency Kinabalu takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 110 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 110 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hyatt Regency Kinabalu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

FAQs about Hyatt Regency Kinabalu