1. Our transit hotel caters exclusively to guests on international departure or transit to international destination flights from KLIA Terminal 2.

2. If arriving on an international flight at KLIA Terminal 2, please do not clear immigration and head directly to our hotel within the Satellite Building, conveniently located near the cafes and fast foods.

3. Ensure your baggage is checked through to your final destination upon check-in, as the baggage claim area is after customs and immigration.

4. Staying with us means you won't have access to your checked-in luggage.

5. KLIA Terminal 1 and KLIA Terminal 2 are not interconnected. For guests connecting from KLIA Terminal 1 to KLIA Terminal 2, exit immigration and take the KLIA Express Train (train operation from start from 0500 and end at 0100). Alternatively, to opt for Airport Taxi or Grab to Terminal 2. Ensure your luggage is checked in at Level 3, go through immigration, present your flight boarding pass, and access the Satellite Building of KLIA Terminal 2.

6. Guests arriving from an international flight and transferring to a domestic flight at KLIA Terminal 2 are required to clear immigration. Therefore, you are not able to stay at our hotel.

7. For departing guests at KLIA Terminal 2, airline counters typically open about 3 hours before departure. Entry to airside to access our hotel is only permitted if your airline offers early check-in.

8. Please ensure you have your boarding pass for the next flight ready upon check-in.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sama-Sama Express KLIA Terminal 2 - Airside Transit Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。