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Situated in Sabah, The Pavilion Hotel is just a 5-minute drive from Sandakan Airport. The hotel also offers a daily buffet breakfast and rooms with free wired internet access. The Pavilion is within a 20-minute drive of Sandakan Town Centre and the Sepilok Orang Utan Rehabilitation Centre. Labuk Bay Proboscis Monkey Sanctuary is a 25-minute drive away. Fitted with wooden flooring, contemporary air-conditioned rooms feature a 32-inch flat-screen TV, a personal safe, and a private bathroom with a hairdryer. Tea/coffee making facilities and a minibar are included. Pine Café serves local specialities, along with Chinese and Western favourites. Room service is available. Guests can go for a massage, or head to the hotel’s 24-hour front desk for assistance with luggage storage, currency exchange or fax/photocopying services. On-site parking is free.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.2)

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 large double bed
1 double bed
or
2 single beds
1 single bed
and
1 double bed
1 extra-large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.3
Cleanliness
7.5
Comfort
7.6
Value for money
7.9
Location
8.2
Free WiFi
7.1
Low score for Sandakan

Select topics to read reviews:

Guests who stayed here loved

  • Andrew
    United Kingdom United Kingdom
    Ok location close to orangutan rehabilitation centre
  • Akd57
    United Kingdom United Kingdom
    Although the hotel was undergoing some refurbishment in the reception and restaurant areas, the staff made us very welcome and did their best to accommodate our needs.
  • Anon
    Australia Australia
    Location. Good food choices and laundries close by. Also quick to get to airport. Put extra bed in room for our children.
  • Munirah
    Malaysia Malaysia
    Near to restaurant, Stadium and IJM - for Elopura Marathon
  • Joanna
    Malaysia Malaysia
    The location is good as we can find restaurants and stores within that area.
  • Tommy
    Malaysia Malaysia
    Strategic location. Easily to access dobi, restaurant and groceries.
  • Nurul
    Malaysia Malaysia
    The staffs were great. The moment you call for anything in just around 5 minutes they were in front of your door. The front desk staff can actually send the luggage carrier to my room. Super efficient staff can cover all tasks.
  • Arjan
    Netherlands Netherlands
    The inhouse spa was nice and affordable. The location was near the airport with interesting food and shops nearby
  • Balazs
    Hungary Hungary
    The friendly staff let us upgrade room and check out late free of charge. The room was spacious and clean enough. The location is quite good with the nearby Dozo restaurant serving good food.
  • Satra
    Malaysia Malaysia
    I Like The Hospitality of The Staffs They Were Very 👍👍👍

Hotel surroundings

Restaurants
1 restaurant on site

  • Pine Cafe
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of The Pavilion Hotel

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor fireplace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Kid meals
    Additional charge
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Massage chair
  • Full body massage
  • Head massage
  • Foot massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Massage
    Additional charge

Languages spoken

  • English
  • Malay
  • Chinese

House rules
The Pavilion Hotel takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about £8. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MYR 60 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Pavilion Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about The Pavilion Hotel