The RuMa Hotel and Residences
The RuMa Hotel and Residences
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Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amid the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary. The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you. The RuMa Hotel covers all of your dining needs. ATAS, a specialty European bistro where every bite reflects passion, creativity, and skill. At the heart of ATAS lies a commitment to sustainable practices, combined with European cooking techniques to redefine the boundaries of taste and tradition, while SEVEN Lobby Bar offers a selection of expertly curated and crafted classic cocktails and distillates from around the world plus snacks, The LIBRARI is designed as the all-day venue for afternoon tea, snacks, and light meals with international flavors, and SANTAI Pool Bar and Lounge offers cocktails, snacks and refreshments with local flavors throughout the day. The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-yard outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- 2 swimming pools
- Free Wifi
- Private Parking
- Family rooms
- Fitness center
- Non-smoking rooms
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
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SustainabilityThis property has 1 third-party sustainability certification.
GSTC CriteriaCertified by: Vireo Srl
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Guests who stayed here loved
- Shankar
India“Nice hotel at best location at KL. Although we are vegetarian, enough care was taken by staff. From reception to dinning, everything was excellent. I recommend this hotel for everyone wants to have best stay at KL. Thanks and appreciation for...” - Daniel
United Arab Emirates“The room was super clean and had everything you needed - really loved the Asian theme. Great location - right next to the twin towers Great value for money” 
Nurul
Malaysia“Everything was up to my liking. All staff were friendly and helpful. The breakfast buffet was good.”- Corinne
Canada“Very good value for the price at this 5 star hotel in the heart of KLCC…. I stayed 6 nights in total. Beautiful more traditional Malaysian style but modern! Lovely pool area. I swam every day and also ate and drank from the bar close to the pool....” 
Yasha
Spain“We had a fantastic experience at The Ruma Hotel. The service was warm and professional from start to finish, and every detail was thoughtfully taken care of. Special thanks to the reception team for their exceptional hospitality. We truly...”
Uva Malaysia“Excellent service. The room is awesome, surely will repeat again.”- Wray
United States“Dayan in spa was very good. Room was very comfortable.” 
Btnyc United States“Breakfast was great, with a wide variety of cuisine to choose from. The room was spacious, very clean and it was tastefully done and decorated!.”
Marissa Canada“Every single thing. This was probably the best hotel I have ever stayed in, and I have stayed in ALOT all over the world. The service was the best I’ve ever had. The vibe was phenomenal. I don’t have a single bad thing to say about this spot. The...”- Sareh
Iran“This was the second time I stayed in this hotel. I love it, everything is exceptional and I think so far it has been the best 5-star hotel I ever stayed in.”
Hotel area info
Restaurants4 Restaurants On Site
- ATAS
- CuisineEuropean
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian
- SANTAI Pool Bar and Lounge
- CuisineLocal
- Open forBrunch • Lunch • Dinner • Cocktail hour
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian
- SEVEN Lobby Bar
- CuisineInternational
- Open forCocktail hour
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- The LIBRARI
- CuisineInternational
- Open forBrunch • Lunch • Dinner • High tea
- AmbienceFamily-friendly • Traditional • Modern • Romantic
Amenities of The RuMa Hotel and ResidencesGreat facilities! Review score, 9.5
Most popular amenities
- 2 swimming pools
- Free Wifi
- Private Parking
- Family rooms
- Fitness center
- Non-smoking rooms
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bidet
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
View
- City view
- View
Outdoors
- Outdoor furniture
- Sun deck
Kitchen
- Dining table
- Coffee machine
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Tour or class about local cultureAdditional charge
- Walking toursAdditional charge
- Evening entertainmentAdditional charge
Living Area
- Dining area
- Sitting area
- Desk
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPrivate parking is available on site (reservation is not needed) and charges may apply.
- Parking garage
- Electric vehicle charging station
- Accessible parking
Transportation
- Public transit ticketsAdditional charge
Front Desk Services
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Soundproof
- Car rental
- Laptop safe
- Elevator
- Fan
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
- Open all year
- All ages welcome
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
- Open all year
- Suitable for kids
- Pool with view
- Pool/Beach towels
Spa
- Kids' pool
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Spa facilities
- Beach chairs/Loungers
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
Languages Spoken
- Mandarin
- English
- Malay
- Cantonese
House rulesThe RuMa Hotel and Residences takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The RuMa Hotel and Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
