• Please note that we have a minimum age limit of 18 years, and a maximum age limit of 40 years! ~ We reserve the right to refuse guests younger or older, even if they made a booking!

• Please note that all dormitories are mixed, unless a female dormitory is booked.

• When you (and your friend(s)/partner) book more than one bed in a dorm, you are NOT 100% guaranteed to be in the same room. Guests are advised to book a private or whole room to guarantee this.

• Please note that for the roomkey and padlock we ask a small deposit of 10 euros in CASH.

• On public holidays, different policies and additional surcharges may apply.

• If the total value of a single booking is greater than or equal to €1000, a non-refundable deposit of 10% of the total amount is required to confirm your booking.

• If the number of people in a single booking is greater than or equal to 4 people, a non-refundable deposit of 10% of the total amount is required to confirm your booking.

• If the number of nights in a single booking is greater than or equal to 4 nights, a non-refundable deposit of 10% of the total amount is required to confirm your booking.

• Please note that underneath the hostel is a coffeeshop.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Hostel Utopia您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。

入住時須支付 € 100 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。