If you expect to arrive outside reception opening hours, please inform Bennetts Thermal Pools Motor Inn in advance, using the contact details found on the booking confirmation.

Please note that Bennetts Thermal Pools Motor Inn does not accept payments made with American Express and Diners Club credit cards.

Guests are required to present a valid photo identification and a credit card upon check-in. Although the room rate may have been pre-paid, all guests must provide a valid credit card to confirm their reservation.

The property reserves the right to request a security deposit of a minimum of $100 if a valid credit card is not provided. This security deposit may be used to cover any additional charges such as excessive cleaning, damage, or odors, and will be refunded after a room inspection upon check-out.

Guests arriving after hours are required to notify us in advance to arrange for a late check-in. Please inform us by sending a message through Booking.com or by calling 07 578 5041 at least 3 hours prior to the reception's closing time.

Payment must be completed before the office closes for late check-ins. Failure to do so may be considered a ‘No Show,’ and at least one night’s room rate will be charged.

Please be aware that late after-hour calls may incur an additional fee of $50 NZD

모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다.

예상 도착 시간을 Bennetts Thermal Motor Inn에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다.

만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다.