Get the celebrity treatment with world-class service at JW Marriott Auckland

With its prime Auckland CBD location, JW Marriott Auckland brings its signature service to life from December 2022, inspired by the principles of mindfulness. The 286-room hotel delights guests with warm and thoughtful service and encourages them to be fully present - taking mindful moments that help them revitalise mind, body and spirit, and celebrate with family and friends. The JW Marriott Auckland is ideally located in the heart of Auckland CBD (Central Business District), 8 minutes’ walk from shopping and fine dining on Queen Street. Spark Arena is a 15-minute walk away, or the concierge team can arrange transportation services. Hotel guest parking (at a charge) is offered subject to availability. All stylish and sophisticated guest rooms and suites include a 50-inch TV and upgraded entertainment systems, a minibar and tea and coffee-making facilities. Each air-conditioned room offers our new signature JW Marriott Bed with luxury linens, luxurious bathroom with plush bathrobes, slippers and guest toiletries. The heated indoor pool and fitness centre offers unrivalled views of the harbour and city to complement your swim or workout, which is available from 7am to 7pm. JW Marriott Auckland also offers a 24-hour front desk and dry cleaning.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

    • Situated in the real heart of Auckland, this hotel has an excellent location score of 9.0

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 large double bed
1 extra-large double bed
2 double beds
1 large double bed
2 double beds
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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.0
Location
9.0

Select topics to read reviews:

Guests who stayed here loved

  • C
    Christine
    New Zealand New Zealand
    I liked the service and facilities provided! Staff were all friendly and welcoming!
  • Panday
    India India
    Excellent location, in downtown Auckland, which also doubles up as the main tourist hub. Very good restaurant with an exceptional breakfast spread!

Hotel surroundings

Restaurants
1 restaurant on site

  • Trivet
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Facilities of JW Marriott Auckland
Great facilities! Review score, 9

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Fitness centre
  • 24-hour front desk
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar
  • Breakfast

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels

Wellness

  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • Hindi
  • Italian
  • Korean
  • Filipino
  • Chinese

House rules
JW Marriott Auckland takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about £45. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 90 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscoverUnionPay credit card Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that there is a 2% surcharge when you pay with a credit cards.

Guests may experience some noise daily from 07:00 to 19:00.

Beautification works are underway in select areas of the hotel, with some noise expected daily from 7am to 7pm. Our gym and pool will be closed for transformation starting October 1 until November 30, 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about JW Marriott Auckland