About this property

Elegant Accommodations: Pullman Rotorua in Rotorua offers a 5-star experience with family rooms, lake views, and modern amenities. Each room includes air-conditioning, a private bathroom, and free WiFi throughout the property. Exceptional Facilities: Guests can enjoy a fitness center, restaurant, bar, and wellness packages. Additional services include a 24-hour front desk, concierge, and electric vehicle charging station. Dining Experience: The family-friendly restaurant serves European and seafood cuisines with vegetarian and gluten-free options. Breakfast includes fresh pastries, pancakes, and a variety of juices. Prime Location: Located 5.6 mi from Rotorua Regional Airport and less than 0.6 mi from Kuirau Park, the hotel is near attractions such as Skyline Rotorua and Mount Ngongotaha Reserve.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

    • Located in the best-rated area in Rotorua, this hotel has an excellent location score of 9.2

    • Breakfast Info

    • Full English/Irish, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 queen beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ma
    Philippines Philippines
    Room was big and clean with comfortable beds. Staff were very friendly and helpful. The small restaurant had good food. The free fresh milk for guests was delicious. Everything is walkable especially the Wai Ariki Resort & Spa and Polynesian Spa....
  • Christian
    United States United States
    Updated and clean! Great location and staff! Decent breakfast!
  • Valverde
    New Zealand New Zealand
    The modern interior design of the entrance and restaurant area. The rooms were spacious and the lounge area is a chill, welcoming and attractive space.
  • Jon
    United States United States
    The staff was very nice and the location was great. The facility itself is a little funky.
  • Francisco
    Australia Australia
    Perfect Location, Room are big and very comfortable
  • Karim
    United States United States
    One of the best places I have stayed in my travel to over 40 countries. Too perfect!!
  • Michael
    New Zealand New Zealand
    excellent location, food is good, not exceptional.
  • Xiaoqing
    China China
    Good locations and warm staffs. Receptionist kindly introduced the hotel, the city and transportation for us. Room were quite spacious. And I was quite impressed by the milk machine, where the hotel offered free milk that came from a local farm...
  • Billie-jean
    New Zealand New Zealand
    Our family of four (two adults and two children) stayed for one night. The room was comfortable, and we particularly enjoyed using the gym. The location was convenient, and the staff were friendly and helpful. We had breakfast and dinner, the food...
  • Katie
    Ireland Ireland
    Clean and nice environment . Great staff on desk. . Very helpful

Hotel area info

Restaurants
1 Restaurant On Site

  • Barrel & Co. Bar and Grill
    • Cuisine
      Seafood • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Pullman Rotorua
Great facilities! Review score, 8.4

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Fitness center
  • 24-hour front desk
  • Bar

Outdoors

  • Outdoor furniture

Activities

  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is not needed) and costs NZD 59 per day.

  • Valet parking
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Fitness
  • Spa/Wellness packages
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • French
  • Hindi
  • Japanese
  • Filipino
  • Chinese

House rules
Pullman Rotorua takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about $59. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 130 per child, per night
Crib upon request
Free
3 - 10 years
Extra bed upon request
NZD 130 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Pullman Rotorua