Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theatre and 15 minutes’ walk from Viaduct Harbour. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

    • Situated in the real heart of Auckland, this property has an excellent location score of 9.1

    • Private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 large double bed
or
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
1 double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.6
Location
9.1
Free WiFi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Jennifer
    Australia Australia
    The views were lovely from west facing 12th floor. Location good, convenience store and takeaway food nearby. Car park $30 a day but we used the ferries and our feet to get around.
  • Rupali
    New Zealand New Zealand
    Room was spacious and tidy. Liked the TimTam biscuits provided.
  • L
    Leah
    New Zealand New Zealand
    Great service. Big room exactly what we wanted for our family holiday and great location. Staff were super friendly and helpful nothing was a problem. They even brought round some Easter eggs on Easter Day for the kids.
  • Jane
    New Zealand New Zealand
    Great location and close to where we needed to be. Underground secure car park was good. We got put in one of the higher level rooms which gave us a great view of the city and park. Staff were helpful and room was perfect for what we needed.
  • Kerry
    Australia Australia
    Great accommodation, staff very helpful. Walking distance to Auckland Tower
  • Leonie
    New Zealand New Zealand
    ideal for central city. Room very clean - good shower, great kitchen, surprisingly quiet
  • Tracy
    Australia Australia
    Only stayed one night, very clean, modern spacious, and in the room a nice little touch, of 2 Tim tams awaiting with a choices of teas, coffee, hot choc. It's right in the heart of a bustling city so there is to be expected traffic noise but...
  • Lauren
    New Zealand New Zealand
    Amazing friendly staff were the biggest stand out for us. Fabulous service.
  • Jones
    New Zealand New Zealand
    I travel often, and always enjoy staying at quest hotels, this one was one of the better ones
  • Nakita
    New Zealand New Zealand
    It is in a fantastic location, easy to find and quick to walk or taxi/uber from. It had an underground secure parking garage available which we required to keep travelling items safe. There was Minimal noise in the rooms, and two lifts to use. The...

Host Information

Company review score: 9.3Based on 1,913 reviews from 1 property
1 managed property

Property information

Your Host Quest

Neighbourhood information

There will be Road Maintenance done 22nd January 2023 for 5 nights 8pm-5am Access to the hotel will still be given. Quest Auckland is situated in the heart of the city and right on Queen street. Aotea Centre, Civic Centre, shops and restaurants just a quick walk away. Quest Auckland has a charge back restaurants with in the area should you prefer Italian, French or Japanese cuisine. Myers park is a nice space for the children, the Auckland library is a few minutes away and if you prefer to do something on the wharf then a City link bus which costs a dollar per way, would take you to Wynyard quarter or Britomart where kids can play freely.

Language spoken

English

Property surroundings

Facilities of Quest Auckland Serviced Apartments
Great facilities! Review score, 8.7

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Laundry
  • Lift

Parking
Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Kitchen

  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator

Bedroom

  • Linen
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Balcony

Wellness

  • Fitness classes
  • Fitness
  • Fitness centre

Food & Drink

  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker

Activities

  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Off-site

Services & Extras

  • Wake-up service

Outdoor & View

  • City view
  • Garden view
  • View

Building characteristics

  • Private apartment in building

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box

Languages spoken

  • English

House rules
Quest Auckland Serviced Apartments takes special requests - add in the next step!

Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 600 is required on arrival. That's about £269. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
NZD 40 per child, per night
Cot upon request
NZD 15 per child, per night
2+ years
Extra bed upon request
NZD 40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 08:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.

Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:

1 night stays - Serviced daily

2-4 night stays - Serviced every second day

5+ night stays - Serviced twice weekly

Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.

Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.

Bathroom Refurnishments Start April 2024 .

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Auckland Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 600 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quest Auckland Serviced Apartments