Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

    • Located in the real heart of Auckland, this property has an excellent location score of 9.1!

    • Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 full bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 queen bed
or
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
1 full bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.6
Location
9.1
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Kim
    Canada Canada
    We stayed there earlier in the month before we began our New Zealand adventures. Fabulous staff, well equipped apartment, and great location! And parking right next-door!
  • Hazel
    New Zealand New Zealand
    Proximity to Aotea Square, friendly staff, clean and comfortable
  • Paul
    United States United States
    Great apartment in a very convenient location. About a 10 minute walk to the waterfront, plenty of stores and restaurants nearby and felt very safe. Staff was incredibly nice. Of note, many of the apartments have regular tenants and a good...
  • Mar
    Australia Australia
    I've sent in my review. The 3 ladies at the reception were very efficient, and they were most helpful with all our requests. Wonderful staff with cheerful dispositions and helpful, couldn't ask for more.
  • Irina
    Canada Canada
    Location is good. Very close to all main attractions, groceries shops, shopping area, public transportation. Room size was sufficient for two of us including kitchenette. Was given room facing to the park (as per our request) and we very recommend...
  • Tapanee
    Thailand Thailand
    Receptionists. They are friendly, attentive, and helpful.
  • Neil
    New Zealand New Zealand
    Loved as we were running late due to traffic the receptionist called to check we were ok & to remind us that reception closed at 5pm. Arrived on time to a welcoming & kind greeting from the said receptionist. Arrived in room & everyone was so...
  • Patty
    United States United States
    The room was very well designed and equipped. The cleaning staff were excellent. The view was great and the beds were comfortable. The shower was excellent and there was a coffee press. I would stay there again.
  • Tegan
    New Zealand New Zealand
    The room was nice and clean. It was very comfortable. The view of the sky tower from my room balcony was awesome!
  • Robin
    New Zealand New Zealand
    The facilities included in the apartment were excellent. The staff were very friendly and welcoming. The security made me as an older woman, feel very safe. Very good bed side reading lights

Host Info

Company review score: 9.3Based on 1,913 reviews from 1 property
1 managed property

Property info

Your Host Quest

Neighborhood info

There will be Road Maintenance done 22nd January 2023 for 5 nights 8pm-5am Access to the hotel will still be given. Quest Auckland is situated in the heart of the city and right on Queen street. Aotea Centre, Civic Centre, shops and restaurants just a quick walk away. Quest Auckland has a charge back restaurants with in the area should you prefer Italian, French or Japanese cuisine. Myers park is a nice space for the children, the Auckland library is a few minutes away and if you prefer to do something on the wharf then a City link bus which costs a dollar per way, would take you to Wynyard quarter or Britomart where kids can play freely.

Language Spoken

English

Area info

Amenities of Quest Auckland Serviced Apartments
Great facilities! Review score, 8.7

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Laundry
  • Elevator

Parking
Private parking is available on site (reservation is not possible) and costs NZD 30 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator

Bedroom

  • Linens
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron

Accessibility

  • Upper floors accessible by elevator

Outdoors

  • Balcony

Spa

  • Fitness classes
  • Fitness
  • Fitness center

Food & Drink

  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker

Activities

  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Off-site

Services & Extras

  • Wake-up service

Outdoor & View

  • City view
  • Garden view
  • View

Building Characteristics

  • Private apartment in building

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe

Languages Spoken

  • English

House rules
Quest Auckland Serviced Apartments takes special requests – add in the next step!

Check-in
From 2:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 600 is required on arrival. That's about $359. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
NZD 40 per child, per night
Crib upon request
NZD 15 per child, per night
2+ years
Extra bed upon request
NZD 40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.

Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:

1 night stays - Serviced daily

2-4 night stays - Serviced every second day

5+ night stays - Serviced twice weekly

Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.

Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.

Bathroom Refurnishments Start April 2024 .

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Auckland Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 600 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Auckland Serviced Apartments