Reliable info:
Guests say the description and photos for this property are very accurate.

Quest Highbrook is situated in Highbrook, a business area south of Auckland. The property is 9 minutes’ drive from both Sylvia Park and Botany Village Shopping Centre. It is 12 minutes’ drive from Rainbows End Theme Park. Auckland city centre and Auckland International Airport are 20 minutes’ drive away. All accommodation includes an iPod docking station and a flat-screen TV with over 200 movies on demand. Free WiFi for one device is included. All apartments provide a kitchen or kitchenette with a stove, dishwasher and tea/coffee making facilities. The bathroom includes a hairdryer and free toiletries. The reception desk can provide information on local attractions as well as limousine bookings. A business centre, dry cleaning service and 24-hour on-site management are all available.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
1 large double bed
2 double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.6
Location
8.7
Free WiFi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Phil
    Australia Australia
    Room spotlessly clean, undercover parking if pre booked, washer and dryer in the room. Bathroom is small but shower great. Have to drive a distance to go to restaurants.
  • Brad
    New Zealand New Zealand
    Room was clean and staff were very friendly at the front desk.
  • Lama
    Australia Australia
    Cleanliness, and comfortable. Staff very helpful in organising after hours check in.
  • Dawn
    New Zealand New Zealand
    The room was very clean and comfortable. The staff were wonderful. I like the secure underground parking facilities, even though it is at an extra cost.
  • Marshall
    Australia Australia
    Lovely set out of the rooms. Laundry facilities in the bathroom. Kitchen facilities and the makings for yea and coffee. Comfortable furniture.
  • Sue
    Australia Australia
    Excellent after hours check in. Rooms better than I expected. Location is a little isolated but it didn’t matter
  • Andrea
    New Zealand New Zealand
    It was clean and comfortable- central to all places we visited. Very private and no noise from other guests were heard
  • Janine
    New Zealand New Zealand
    Quiet and great location. Staff were really helpful and pleasant
  • Marie
    New Zealand New Zealand
    Great central location. Comfortable beds. Clean & tidy.
  • Debbie
    New Zealand New Zealand
    The location is wonderful. Close to Botany and Howick and easy access on to the motorway to head into the City.

Property surroundings

Facilities of Quest Highbrook
Great facilities! Review score, 9.1

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Lift

Parking
Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

  • Parking garage
  • Accessible parking

Internet
WiFi is available in the rooms and is free of charge.

Kitchen

  • Dining table
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/marble floor
  • Soundproofing
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron

Food & Drink

  • Grocery deliveries
    Additional charge
  • Breakfast in the room
  • Tea/Coffee maker

Services & Extras

  • Wake-up service
  • Wake up service/Alarm clock

Transport

  • Shuttle service
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying
    Additional charge

Shops

  • Minimarket on site

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Languages spoken

  • Danish
  • English
  • French

House rules
Quest Highbrook takes special requests - add in the next step!

Check-in
From 14:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 300 is required on arrival. That's about £130. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
NZD 25 per child, per night
Cot upon request
NZD 10 per child, per night
2 - 11 years
Extra bed upon request
NZD 25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposBankcardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 14:00 and 10:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that the Check-Out Hours are following :

Monday to Friday : 7AM - 8PM

Weekends and Public Holidays: 9AM – 5PM

Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card.

Please note that there is a 3.5% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that all rooms offer king-size beds. A limited number of rooms can have the bed split into 2 single beds for an extra charge of AUS 25. This must be arranged at least 24 hours in advance. You can request this in the Special Requests Box at the time of booking, or contact the property using the contact details found on the booking confirmation.

Please note that car parking is limited and you must reserve a space in advance. Please contact the property using the contact details found on the booking confirmation.

Please note that there are no public transport options to the property during weekends. Guests will need to arrive by car or taxi.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Highbrook in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 14:00:00 and 10:00:00.

A damage deposit of NZD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Quest Highbrook