Reliable info:
Guests say the description and photos for this property are very accurate.

Quest Highbrook is situated in Highbrook, a business area south of Auckland. The property is 9 minutes’ drive from both Sylvia Park and Botany Village Shopping Centre. It is 12 minutes’ drive from Rainbows End Theme Park. Auckland city centre and Auckland International Airport are 20 minutes’ drive away. All accommodation includes an iPod docking station and a flat-screen TV with over 200 movies on demand. Free WiFi for one device is included. All apartments provide a kitchen or kitchenette with a stove, dishwasher and tea/coffee making facilities. The bathroom includes a hairdryer and free toiletries. The reception desk can provide information on local attractions as well as limousine bookings. A business centre, dry cleaning service and 24-hour on-site management are all available.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 queen bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
1 queen bed
2 full beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.6
Location
8.7
Free Wifi
9.0

Select topics to read reviews:

Guests who stayed here loved

  • Sarah
    New Zealand New Zealand
    The property was very central and handy to the motorway. Even with the work going on around the building it didn’t interfere with us at all.
  • Simon
    New Zealand New Zealand
    Stayed overnight to leave early for the airport. Perfect location
  • Mika
    New Zealand New Zealand
    Easy access to/from car with prebooked carpark space.
  • John
    New Zealand New Zealand
    Washing machine and dryer availability and staff were absolutely accommodating and friendly …. Unlike Ramada Manukau
  • Emma
    New Zealand New Zealand
    The room was clean and comfortable. The staff member we dealt with went out of his way to make our stay easy and enjoyable.
  • Andrew
    Australia Australia
    Convenient located in the East Tamaki area. Great alternative to The Sebel when the Sebel is booked out. Fisher House for meals is greatly placed location which is within walking distant also Namaste for dinner also an alternative also is great.....
  • Roberta
    New Zealand New Zealand
    It’s clean and tidy. Staff are lovely. It’s the second time I’ve been there. Just as I remember it.
  • Nakita
    Australia Australia
    Very happy just Sunday cleaning should happen, reception girl amazing
  • Chia
    New Zealand New Zealand
    Great quite location, business park. However super handy and close to most place. Suitable for business travels or temp stays. Or those looking for a temp get away. Simple check in and check out.
  • D
    Darren
    New Zealand New Zealand
    It was very tidy and meet all standards. It was a small room but nicely designed.

Area info

Amenities of Quest Highbrook
Great facilities! Review score, 9.1

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Elevator

Parking
Private parking is available on site (reservation is needed) and costs NZD 20 per day.

  • Parking garage
  • Accessible parking

Internet
Wifi is available in the rooms and is free of charge.

Kitchen

  • Dining table
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Tile/Marble floor
  • Soundproof
  • Carpeted
  • Fan
  • Ironing facilities
  • Iron

Food & Drink

  • Grocery deliveries
    Additional charge
  • Breakfast in the room
  • Tea/Coffee maker

Services & Extras

  • Wake-up service
  • Wake-up service/Alarm clock

Transportation

  • Shuttle service
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge

Shops

  • Convenience store on site

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security

Languages Spoken

  • Danish
  • English
  • French

House rules
Quest Highbrook takes special requests – add in the next step!

Check-in
From 2:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 300 is required on arrival. That's about $168. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
NZD 25 per child, per night
Crib upon request
NZD 10 per child, per night
2 - 11 years
Extra bed upon request
NZD 25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardEftposDebit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 2:00 PM and 10:00 AM.
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that the Check-Out Hours are following :

Monday to Friday : 7AM - 8PM

Weekends and Public Holidays: 9AM – 5PM

Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card.

Please note that there is a 3.5% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that all rooms offer king-size beds. A limited number of rooms can have the bed split into 2 single beds for an extra charge of AUS 25. This must be arranged at least 24 hours in advance. You can request this in the Special Requests Box at the time of booking, or contact the property using the contact details found on the booking confirmation.

Please note that car parking is limited and you must reserve a space in advance. Please contact the property using the contact details found on the booking confirmation.

Please note that there are no public transport options to the property during weekends. Guests will need to arrive by car or taxi.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Highbrook of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 14:00:00 and 10:00:00.

A damage deposit of NZD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Highbrook