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Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station. The 24-hour SkyCity Casino features live entertainment, a theatre and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 328 metres above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here. Each air-conditioned room includes a private bathroom, minibar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge. Daily breakfast is available at The Terrace, located with The Grand by SkyCity or a number of other outlets on the SkyCity Precinct. Please check with reception on your arrival to see which option best suits you. Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Auckland, this hotel has an excellent location score of 9.3

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 single bed
and
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.0
Value for money
8.3
Location
9.3
Free WiFi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Yu
    New Zealand New Zealand
    The room was lovely and spacious the bed was wonderful.
  • Scott
    Australia Australia
    The concierge were amazing at this venue. So accomodating to children while checking in. Kept them busy while the process was taking place. I wish all hotels weee as good
  • Frances
    Philippines Philippines
    I did nit expect that i booked near the sky tower , which is the main thing why we booked this trip. for my family to experience the sky tower ventures
  • Tracey
    New Zealand New Zealand
    Good sized room I liked that you could open a window( with a safety catch) for fresh air Clean modern Lovely bathroom The checkin was quick efficient and informative Great facilities Friendly helpful staff
  • Brett
    New Zealand New Zealand
    Way better than we hoped for. Up graded to a suite was lovely. Exceptional room. Dinner at Orbit was perfect. My steak was "to die for". Whole meal was fantastic. Waiter was Ashton and he was friendly and professional and perfect service. We left...
  • Trevor
    New Zealand New Zealand
    Loved everything about skycity from the room to the terrace breakfast the casino parking absolutely everything 10 out of 10 in my books
  • Mark
    New Zealand New Zealand
    location,ease of checking in,staff are all ways happy.loved the water pressure in the shower/toilet
  • Michal
    United Kingdom United Kingdom
    Perfect stay at casino hotel. Large comfortable beds. Clean room. And very clean, nice bathroom. 👌
  • Barbara
    New Zealand New Zealand
    Hotel is in a good location for what we required, nice size room and bed which was comfortable
  • Bradley
    Australia Australia
    Did not realise the casino is for 20 yr olds and over

Hotel surroundings

Restaurants
2 restaurants on site

  • Andy's Burgers & Bar
    • Cuisine
      Australian • Grill/BBQ
  • Fortuna
    • Cuisine
      Australian • International
    • Open for
      Dinner

Facilities of SkyCity Hotel Auckland
Great facilities! Review score, 8.7

Most popular facilities

  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Casino

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs NZD 60 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Wellness

  • Fitness centre

Languages spoken

  • English
  • Hindi
  • Korean
  • Filipino
  • Chinese

House rules
SkyCity Hotel Auckland takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about £87. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorisation or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SkyCity Hotel Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about SkyCity Hotel Auckland