Experience world-class service at Al Bustan Palace, a Ritz-Carlton Hotel

Set against the Al Hajar mountains overlooking the Sea of Oman, this 5-star luxury resort offers a unique palace experience, showcasing the art of Omani hospitality. Located on a 1-km long private beachfront – the longest in Muscat - Al Bustan Palace, a Ritz-Carlton Hotel, features 250 newly renovated rooms and suites. Al Bustan Palace Spa by The Ritz-Carlton offers a variety of spa treatments with 17 spacious treatment rooms and a ladies-only member area including a private beach. All rooms include an electric kettle, a mini-bar, and a flat screen TV. Some rooms include a separate seating area. Kids have access to Ritz Kids, an engaging program for children of all ages to take part in various beach and outdoor adventures, including Al Bustan reef snorkeling, table tennis, beach soccer, or arts and crafts. The program also invites children to discover our destination with several activities designed to discover the local culture and traditions, such as a henna tutorial, Omani culture workshops, Arabian tales story-telling or a hotel tour to meet the palace’s famous coffee man. Al Bustan Palace features 3 restaurants, serving a variety of international cuisines. Al Khiran Terrace is an all-day dining restaurant overlooking the infinity pool and the sea of Oman. Beach Pavilion restaurant is an elegant beachfront specialty restaurant serving the freshest fish and seafood. Award-winning China Mood restaurant features authentic Chinese cuisine in a sophisticated, yet comfortable, setting. Guests can also relax with a cocktail by the pool at BLU Bar or a uniquely flavored tea with a modern twist at The Atrium Tea Lounge. Muscat International Airport is a 45-minute drive away. Downtown Muscat and Al Alam Palace are a 20-minute drive from the hotel. Car rental can be arranged by the 24-hour staff. Free private parking is available at Al Bustan Palace, a Ritz-Carlton Hotel.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Vegan, Gluten-free, Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
2 single beds
2 single beds
2 single beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Green Key (FEE)

Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.4
Location
9.4
Free WiFi
8.2
High score for Muscat

Select topics to read reviews:

Guests who stayed here loved

  • Zoran
    Croatia Croatia
    In the 80's in Time Magazine Al Bustan Palace published beautiful ad and since then I wanted to visit this place. During my recent first visit to Oman I knew that I must stay at Al Bustan Palace. This place is everything I Imagined long time ago...
  • Martyna
    Poland Poland
    Beautiful palace with amazing facilities - restaurants, spa, pools, sport center. Such an amazing location between the mountains and the Golf of Oman - real paradise.
  • Nazneen
    United Kingdom United Kingdom
    The location and facilities, the staff were exceptional
  • Marco
    Switzerland Switzerland
    fantastic location - excellent services - amazing people - great experience
  • Sohail
    United Kingdom United Kingdom
    The hotel was beautiful, friendly staff and they had an exeptional service.
  • Ulrike
    Germany Germany
    We especially liked the Beach as there is a lot of Fish in the water (great for snorkling). The outside area is very beautiful. Food is amazing! And last but not least: the staff is super helpful and very kind!
  • Reto
    Switzerland Switzerland
    The staff is super friendly Outstanding service and hospitality The buffet is beyond any expectations
  • Kishan
    United Kingdom United Kingdom
    Exceptional hotel with a seamless and early check in. Staff all go above and beyond. I would like to personally thank Mr Khalid Al Wahabi who is a member of the pool team. He went above and beyond to look after us and was hospitable above any...
  • Hilal
    Oman Oman
    The location and the facilities of the hotel are excellent. The staff are helpful and very kind. The hotel itself has a cosy and welcoming atmosphere.
  • Luis
    Spain Spain
    Possibly the best hotel I've ever been in. Buffet breakfast was absolutely outstanding. Very recommended for your stay in Muscat, totally worth it.

Property surroundings

Restaurants
1 restaurant on site

  • AL KHIRAN KITCHEN
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal

Resort facilities of Al Bustan Palace, a Ritz-Carlton Hotel
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

View

  • View

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/performance
  • Happy hour
  • Themed dinner nights
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional charge
  • Windsurfing
    Additional charge
  • Children's playground
  • Tennis court

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome

Pool 2 - outdoorFree!

  • Seasonal
  • Adults only

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules
Al Bustan Palace, a Ritz-Carlton Hotel takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
OMR 15 per child, per night
13+ years
Extra bed upon request
OMR 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Please inform Al Bustan Palace, a Ritz-Carlton Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Al Bustan Palace, a Ritz-Carlton Hotel