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In Mactan’s business district, Eloisa Royal Suites features elegant and contemporary accommodations with free Wi-Fi access throughout the property. It has a 24-hour front desk and provides free parking on site. This non-smoking property is conveniently located within 1 mile from Gaisano Island Mall and Cebu-Mactan Ferry Terminal. Lapu-Lapu City Public Market is about 1 mile away, and Mactan-Cebu International Airport is accessible in a 2-mile drive. Along with tiled floors, air-conditioned rooms feature a desk, clothes rack and a flat-screen TV with cable channels. Minibar and electric kettle are also included. Along with a shower, the private bathroom comes with hairdryer, bathrobes and free toiletries. At Eloisa Royal Suites, guests can request for luggage storage, laundry service and shuttle arrangements. A business center and gift shop is available, and massage and concierge services can also be provided. The in-house restaurant serves a tasty selection of local and Western cuisine. Meals can also be enjoyed in the comfort of guests’ rooms.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.0)

    • Breakfast Info

    • Continental, Asian, Buffet

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
1 queen bed
2 full beds
1 full bed
1 king bed
and
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
7.9
Cleanliness
8.4
Comfort
8.3
Value for money
8.0
Location
8.0
Free Wifi
7.2

Select topics to read reviews:

Guests who stayed here loved

  • Teresa
    Philippines Philippines
    The location, cleanliness and friendliness. My third time checking in, and im as happy as ever.
  • Antonio
    United Kingdom United Kingdom
    Everything More than I was expecting happyv Amazing staff Super friendly
  • Rolf
    Germany Germany
    Very comfortable room with access to the pool from our terrace. Even the reception is located at a busy road, the rooms are in the backyard and very quiet. Each 2 hours the is a free 24/7 shuttle service to both terminals.
  • Connie
    Canada Canada
    My room was very clean, comfortable and quiet. The Hotel was very responsive to questions that I asked prior to arrival to help me navigate from the ferry to the hotel. The airport shuttle was exceptionally helpful. The Outlets shopping area...
  • Arlene
    United States United States
    The staff goes above and beyond to make you feel welcome and at home - from the pick up service at airport, to front desk help, to the dining staff - everyone is so friendly and kind. I have had to travel in and out of Cebu many times the past...
  • Rovina
    Philippines Philippines
    Overall, our stay was comfortable. Cleanliness is 5/5. Hotel staff were nice and helpful. My husband and daughter had enjoyed the pool and jacuzzi during our short stay.
  • Jeff
    United States United States
    Staff was super friendly, helpful, and courtesy. I plan to come back.
  • Vanessa
    United States United States
    The entire stay was wonderful. The check-in process was quick and easy and even allowed for an earlier check-in. The room was very clean, well-maintained, large, and plenty of outlets located throughout the room (very rare to find in a hotel when...
  • Scott
    United States United States
    The airport shuttle was a great perk and the front desk was very courteous and helpful the rooms were clean and the hotel was peaceful and quiet.
  • Alioop1239
    United States United States
    The staff was very helpful and friendly. The hotel was clean and nice. I will stay there again!

Hotel area info

Restaurants
1 Restaurant On Site

  • Daku Bistro
    • Cuisine
      American • Korean • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Modern

Amenities of Eloisa Royal Suites

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle (free)
  • Free Wifi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Pool table
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Concierge
    • Baggage storage
    • Tour desk
    • 24-hour front desk

    Entertainment & Family Services

    • Board games/Puzzles

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Tile/Marble floor
    • Elevator
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
    • Non-smoking rooms

    Accessibility

    • Toilet with grab rails

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome

    Spa

    • Locker rooms
    • Full-body massage
    • Foot massage
    • Back massage
    • Massage
      Additional charge
    • Fitness center

    Languages Spoken

    • English
    • Filipino

    House rules
    Eloisa Royal Suites takes special requests – add in the next step!

    Check-in
    From 2:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Adult (18+ years)
    Extra bed upon request
    ₱ 1,050 per person, per night

    Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

    There are no cribs available at this property.

    All extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Cards accepted at this hotel
    American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit card Cash is not accepted

    The fine print
    Must-know information for guests at this property

    Eloisa Royal Suites is a Multi-use Hotel we accept Local and Foreign Guest's from International flights.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Eloisa Royal Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    FAQs about Eloisa Royal Suites