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With beautiful views of Tatra Mountains and green meadows, the Willa Helan features a sun terrace and barbecue facilities. Its elegant rooms come with free Wi-Fi and an LCD TV with satellite channels. All rooms and apartments at the Helan are individually designed and comfortable. Each comes with a balcony, a refrigerator and a modern bathroom with a shower. Breakfast is served daily and dinner is served upon request. Guests can enjoy a drink sitting in a comfortable armchair in front of the fireplace. There is also a wide range of facilities for children. Willa Helan is located 1.6 mi from the Zakopane Railway Station. The nearest ski elevator, Ugory, is located 984 feet away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
1 twin bed
3 twin beds
2 twin beds
and
1 full bed
1 twin bed
1 twin bed
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.0
Comfort
8.9
Value for money
9.0
Location
8.7
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Sara
    Germany Germany
    Friendly staff, super clean place, amazing breakfast, beautiful view and nice spa facilities
  • Vitalij
    Greece Greece
    Amazing location, happy that we chose it further from the city. Had a great experience with local traditions. Great views specially while having morning coffee. Great SPA. Helpful and nice employees. When we get back, we will definitely choose...
  • Lafoldes
    Hungary Hungary
    Really nice hotel, excellent breakfast. The staff is helpful.
  • Olivia
    Romania Romania
    Everything was lovely and clean, the pool was amazing and the location is close to the center, good breakfast and bar
  • Oleksandr
    Ukraine Ukraine
    The room was clean and tidy, with an incredible view of the mountains. It was very quiet in the room. The staff was very kind and helpful. They helped us with many things. The service definitely exceeded my expectations.
  • Jaehyeong
    Hungary Hungary
    Huge parking lots Good location Cozy room&view
  • Tatsiana
    Poland Poland
    Wonderful spa zone with warm pool, the best jacuzzi ever and 4 saunas (2 hot, 1 steam and 1 infrared), very clean and new. Breakfast was best of the best!! Very good and helpful stuff. Location is not very far from restaurants and amuse...
  • Kurtis
    United Kingdom United Kingdom
    The breakfast was amazing, loads of local options such as the mountain cheeses. Spa was convenient after a long day walking. Staff were super friendly and helpful. Location ideal only a short bus ride away from the centre in a peaceful village....
  • Ineta
    Lithuania Lithuania
    Great breakfast, good spa facilities :) a great terrace on top floor to watch mountains or lighting storm ;)
  • Erika
    Peru Peru
    Beautiful luxury hotel with wellness. Rooms were spacious and clean. Buffet breakfast with wide variety of food is included. Swimming pool, saunas and jacuzzi are possible to enjoy without extra cost. There is a free parking.

Hotel area info

Amenities of Helan Family & SPA
Great facilities! Review score, 8.9

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Ski

  • Ski storage

Activities

  • Live music/Performance
  • Bike tours
    Additional charge
  • Walking tours
  • Evening entertainment
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Playground
  • Game room
  • Skiing
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services

Cleaning Services

  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm

General

  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Beach chairs/Loungers

Spa

  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa
    Additional charge
  • Sauna

Languages Spoken

  • English
  • Polish

House rules
Helan Family & SPA takes special requests – add in the next step!

Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
30 zł per child, per night
3 - 7 years
Extra bed upon request
70 zł per child, per night
8 - 12 years
Extra bed upon request
90 zł per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted
Quiet hours
Guests need be quiet between 10:00 PM and 6:00 AM.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Quiet hours are between 22:00:00 and 06:00:00.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Helan Family & SPA