Hotel H15 Luxury Palace - Destigo Hotels
Hotel H15 Luxury Palace - Destigo Hotels
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
You might be eligible for a Genius discount at Hotel H15 Luxury Palace - Destigo Hotels. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
<h2>Elegant Accommodation</h2> Hotel H15 Luxury Palace in Kraków offers a 5-star experience with spa facilities, a sauna, fitness centre, indoor swimming pool, and a beautifully maintained garden. Guests enjoy free WiFi throughout the property, ensuring connectivity and comfort. <h2>Modern Amenities</h2> The hotel features a modern restaurant serving international and European cuisines, a bar, and a coffee shop. Additional facilities include a steam room, hot tub, and wellness packages, catering to relaxation and rejuvenation needs. <h2>Prime Location</h2> Located in the city centre, the hotel is a short walk from St. Florian's Gate (600 metres) and Main Market Square (400 metres). John Paul II International Kraków–Balice Airport is 17 km away. Nearby attractions include Wawel Royal Castle and St. Mary's Basilica. <h2>Exceptional Service</h2> Highly rated for its spa, attentive staff, and delicious breakfast, the hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
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Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 large double bed | ||
1 large double bed | ||
1 large double bed | ||
1 large double bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
1 large double bed | ||
1 large double bed |
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Guests who stayed here loved
Cheryl
United Kingdom“beautiful and high quality decor and furnishings. excellent location. fabulous facilities and best service I have ever had.”
Graham United Kingdom“Stayed for 2 night, the hotel is beautiful and the beautiful spa was just what we needed after long days of visiting sites.”
Kerri-ann United Kingdom“I had an absolutely fantastic stay at this hotel. From the moment I arrived, the staff went above and beyond to make me feel welcome. Their professionalism and friendliness made all the difference. The hotel itself was spotlessly clean—I could not...”
Edgars
Lithuania“Very recommend this hotel ,Probably best in Krakow !”- George
Greece“Excellent location, Excellent hotel, very helpful staff” 
Paul United Kingdom“Location brilliant Breakfast was lovely Didn't use Spa but looked great Staff very attentive”
Mary United Kingdom“Fantastic property, very nice rooms with excellent bathroom. Extremely quite. Great location. The staff are lovely. One day my previously arranged tour was cancelled and they were so helpful arranging something else for me to so. Always friendly...”- Esra
Turkey“Fantastic hotel. Great facilities. The room was super clean and comfortable. Breakfast was also super. Extraordinary service! The people working in this place are incredibly nice and warm.” 
Teresa United Kingdom“Beautiful property in a perfect location. The staff, specifically concierge service, went above and beyond at every opportunity.”
Jacqueline United Kingdom“Everything about this Hotel is absolutely Excellent, the pool/spa, The food, The staff are what makes this hotel tick, very professional and the Breakfast is just Amazing Beds are very comfortable the rooms and the Hotel are spotless It's as...”
Hotel surroundings
Restaurants2 restaurants on site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbianceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Facilities of Hotel H15 Luxury Palace - Destigo HotelsGreat facilities! Review score, 9.5
Most popular facilities
- Indoor swimming pool
- Parking
- Free WiFi
- Spa and wellness centre
- Airport shuttle
- Family rooms
- Fitness centre
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Garden
Kitchen
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. Charges may be applicable.
Activities
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible at a location nearby (reservation is not needed) and costs 150 zł per day.
- Valet parking
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- English
- Italian
- Polish
- Russian
- Ukrainian
House rulesHotel H15 Luxury Palace - Destigo Hotels takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace - Destigo Hotels in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
