Hotel H15 Luxury Palace - Destigo Hotels
Hotel H15 Luxury Palace - Destigo Hotels
- Garden
- Pet friendly
- Swimming pool
- Free Wifi
- Balcony
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
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<h2>Elegant Accommodations</h2> Hotel H15 Luxury Palace in Kraków offers a 5-star experience with spa facilities, a sauna, fitness center, indoor swimming pool, and a beautifully maintained garden. Guests enjoy free WiFi throughout the property, ensuring connectivity and comfort. <h2>Modern Amenities</h2> The hotel features a modern restaurant serving international and European cuisines, a bar, and a coffee shop. Additional facilities include a steam room, hot tub, and wellness packages, catering to relaxation and rejuvenation needs. <h2>Prime Location</h2> Located in the city center, the hotel is a short walk from St. Florian's Gate (1969 feet) and Main Market Square (1312 feet). John Paul II International Kraków–Balice Airport is 11 mi away. Nearby attractions include Wawel Royal Castle and St. Mary's Basilica. <h2>Exceptional Service</h2> Highly rated for its spa, attentive staff, and delicious breakfast, the hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk.
Couples in particular like the location – they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Parking
- Free Wifi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
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Guests who stayed here loved
Elizabeth
United States“I loved everything about the property and wish we had an extra night there!”
Yana
Germany“Wonderful breakfast, but a bit expensive one. Good equip fitness. Great location. Spacious rooms, comfortable bed.”
Abdulla
United Arab Emirates“Everything, location, staff, confort and the room was clean and perfect.”
Cristian
France“Absolutely brilliant hotel. Palatial room, beautiful fixtures and finishes, wonderful staff and spa”
Jon
United Kingdom“Brilliantly located and a wonderfully old property that has done its best to keep as much of the features of the original house as possible in turning it into a modern hotel. Our room had the most beautiful paintings preserved on the beams and...”
Sylvia United States“Our stay at H15 Hotel in Kraków was truly wonderful from start to finish. The hotel is impeccably designed, blending luxury with cozy comfort. The rooms were spotless, beautifully furnished, and thoughtfully equipped. The staff went above and...”
Gerald United States“Excellent location for the main square and old town Great breakfast Very helpful staff”- Yekaterina United Arab Emirates“Located in oldtown, very stylish and modern hotel. Amazing breakfast. Super nice personnel. Amazing SPA, if you want to relax go for massage with Dominika.”
Tammy United States“Amazing location, amazing staff, beautiful hotel, breakfast was excellent, we enjoyed our stay very much, highly recommend!”- Cristina
Brazil“Everything was perfect! The location, staff, ambience, breakfast. Should have stayed longer to enjoy the Spa and massage. I'll go back for sure!”
Hotel area info
Restaurants2 Restaurants On Site
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbienceModern
- Restauracja Artesse
- CuisineEuropean
- Open forDinner
Amenities of Hotel H15 Luxury Palace - Destigo HotelsGreat facilities! Review score, 9.5
Most popular amenities
- Indoor swimming pool
- Parking
- Free Wifi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
Outdoors
- Outdoor furniture
- Garden
Kitchen
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
PetsPets are allowed. Charges may apply.
Activities
- Bicycle rentalAdditional charge
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Temporary art galleriesAdditional chargeOff-site
- HikingAdditional chargeOff-site
Living Area
- Desk
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingPublic parking is available at a location nearby (reservation is not needed) and costs 150 zł per day.
- Valet parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Air conditioning
- Smoke-free property
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Indoor swimming poolFree!
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
Spa
- Locker rooms
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Italian
- Polish
- Russian
- Ukrainian
House rulesHotel H15 Luxury Palace - Destigo Hotels takes special requests – add in the next step!
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine printMust-know information for guests at this property
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel H15 Luxury Palace - Destigo Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
