Offering state-of-the-art amenities, delicious on-site dining options and spacious accommodations, this San Juan hotel is only a short distance from area attractions, including casinos and beaches. Popular area attractions, including the Puerto Rico Museum of Arts, the Plaza Las Americas Shopping Center and historic Old San Juan are a short distance from the Doubletree San Juan. Guests will also find easy access to Munoz Marin International Airport. A shuttle service to the beach and beach club is available to guests. Contemporary guestrooms are furnished with flat-screen TVs, MP3 compatible radios and high-speed internet access. Guests will also enjoy in-room microwaves, mini-refrigerators and the San Juan Doubletree's signature Sweet Dreams beds. While staying at the recently renovated Doubletree in San Juan, guests can take advantage of modern fitness facilities as well as massage services and an outdoor swimming pool. The hotel also features a variety of on-site dining options, including sushi, Mediterranean and Asian cuisine.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, American

    • Parking available on-site

    • Activities:

    • Fitness centre

    • Spa and wellness centre

    • Billiards


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability
This property has 3 third-party sustainability certifications.

  • Certified illustration
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • Certified illustration
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
7.8
Location
8.9

Select topics to read reviews:

Guests who stayed here loved

  • D
    Desiree
    US Virgin Islands US Virgin Islands
    Breakfast was great . The experience was super good
  • Sophia
    UK Virgin Islands UK Virgin Islands
    Neighborhood and proximity to supermarket and its restaurant
  • Byk
    United States United States
    the service was great. the room was always clean and all amenities were great
  • Majher
    United States United States
    I loved how the pool and hot tub were available 24/7! The outdoor area was really nice as well, I liked how there were multiple chairs/tables to sit at plus a hammock to relax in.
  • Jeannie
    Australia Australia
    Quiet clean room with a comfortable bed. Great front desk staff and concierge desk.
  • Leandra
    Brazil Brazil
    Breakfast very good, with varied foods, choice of hot and cold dishes. several drinks. The location of the place for breakfast was very good, on the first floor of the hotel. All hotel staff are wonderful. Everyone is helpful, smiling, polite,...
  • Ebi
    Nigeria Nigeria
    It’s location and staff. I enjoyed the meals at Cafe Pierre.
  • Vargues
    United States United States
    We didn't eat at the hotel. They need to reward employees for the Amazing customer service.
  • Waleska
    Puerto Rico Puerto Rico
    Las instalaciones tienen una buena ubicación y estaba todo muy limpio. El personal fue muy amable en todo momento.
  • Vinals
    Puerto Rico Puerto Rico
    La estadía estuvo genial!!! Habitación muy cómoda y limpia. Los productos de higiene personal eran excelente. Las áreas comunes muy limpias y el personal muy atento.

Property surroundings

Restaurants
1 restaurant on site

  • Cafe Pierre
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan

Resort facilities of DoubleTree by Hilton San Juan
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool
  • Parking on site
  • Non-smoking rooms
  • Restaurant
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Bar

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Activities

  • Bicycle rental
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Table tennis
  • Billiards

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wired internet is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • French

House rules
DoubleTree by Hilton San Juan takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Please note that a daily resort charge will be added to the room rate and includes:

-Internet access

-exclusive beach club access (includes beach chairs, umbrellas and towels)

-DVD player (upon request)

-in-room bottled water

-pool amenities

-fax and copy services

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about DoubleTree by Hilton San Juan