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Surrounded by lush mountains and only a short drive from downtown San Juan, this hotel in Caguas, Puerto Rico features an on-site casino and a variety of dining options. Four Points by Sheraton Caguas Real is a completely non-smoking hotel with an outdoor pool. Guests can work out in the well-equipped fitness center or play a game of golf at the nearby course. In the evening, visitors can have some fun in the casino, which is in the lobby. The hotel also has a golf course. The comfortable rooms have a plush comfort bed and daily bottled water, plus Wi-Fi access without a fee. X.O. Bistro at the Caguas Four Points Real serves regional dishes for dinner. In the evening, visitors can have a tropical drink on the dance floor at Passion Lounge.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 queen bed
1 king bed
1 queen bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.7
Comfort
9.6
Value for money
8.5
Location
9.1
Free Wifi
10.0
High score for Caguas

Select topics to read reviews:

Guests who stayed here loved

  • Ofelia
    United States United States
    Was comfortable and staff was helpful and friendly
  • Bernadette
    United States United States
    It is in a good location, right off the highway and there’s a Walgreens and gas station nearby. The parking is easy and plentiful. The casino is small but nice. The lobby was beautifully decorated for the holidays.
  • Leslie
    United States United States
    This being in Caguas is a great location. We never had to travel more than 30 minutes from the hotel. The location is fantastic! Caguas can be proud! we will definitely stay there again!
  • Eddie
    Puerto Rico Puerto Rico
    The property has a great location outside of the crowded city. Friendly staff and clean rooms.
  • Morales-laura
    United States United States
    I liked how well kept is the Hotel. I stayed there for the first time in 2005 and now in 2024 and it's still looking good.
  • Gilbert
    United States United States
    The hotel was comfortable. Gym - small workout room with two treadmills, some barbells, and a universal. There was water available in the gym. Access with room card. Restaurant: I had a ceasar's salad with grilled chicken and my friend had...
  • Pascual
    Puerto Rico Puerto Rico
    Easy to get to. Good customer service and plenty of parking space.
  • Emilia
    Puerto Rico Puerto Rico
    The staff was extremely friendly, and the food, to my surprise, was very good.
  • Orison
    United States United States
    Restaurant menu options. Friendly and helpful staff. Parking facilities. Casino size and staff. Nearby golf course. Convenient location, easily accessible to and from principal freeway.
  • Oliver
    Puerto Rico Puerto Rico
    Nice and clean. Good location Rooms are comfortable. Restaurant is good.

Hotel area info

Restaurants
1 Restaurant On Site

  • Flor de Caña Eatery and Bar
    • Cuisine
      American • Caribbean • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern

Amenities of Four Points by Sheraton Caguas Real
Great facilities! Review score, 9.4

Most popular amenities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness center
  • Restaurant
  • Free Wifi
  • Parking on site
  • Family rooms

Outdoors

  • Terrace

Activities

  • Happy hour
    Additional charge
  • Casino
  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room

Internet
Wifi is available in public areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs $12 per day.

  • Accessible parking

Front Desk Services

  • Invoice provided
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Waterslide
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Kids' pool
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Waterslide
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules
Four Points by Sheraton Caguas Real takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print
Must-know information for guests at this property

Please note that breakfast fees must be paid upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Four Points by Sheraton Caguas Real