About this property

Elegant Accommodations: Four Points by Sheraton Kigali in Kigali offers a 5-star experience with a rooftop swimming pool, fitness center, sun terrace, restaurant, bar, and free WiFi throughout the property. Comfortable Amenities: Guests enjoy private check-in and check-out, a paid shuttle service, fitness room, 24-hour front desk, concierge, child-friendly buffet, kids' pool, full-day security, room service, solarium, bike hire, car hire, and luggage storage. Dining Options: The family-friendly restaurant serves African, sushi, local, Asian, international, European, barbecue grill, and South African cuisines. Breakfast includes continental, American, buffet, full English/Irish, vegetarian, vegan, halal, and gluten-free options. Prime Location: Located 6.8 mi from Kigali International Airport, the hotel is near attractions such as Belgian Peacekeepers Memorial (6-minute walk), Kigali City Tower (0.6 mi), and Kandt House Natural History Museum (1.2 mi). Guests appreciate the attentive staff and excellent breakfast.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
2 king beds
King Room
1 king bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.3
Comfort
9.2
Value for money
8.5
Location
9.3
Free Wifi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Morris
    United States United States
    All staff from the front of house to the back were very friendly and helpful. The gym offered more than expected
  • Kennedy
    United States United States
    Nice comfortable room. Excellent breakfast and room service. The staff were great!
  • Morris
    United States United States
    The staff all over the property were friendly and attentive
  • Ula
    Cameroon Cameroon
    Good location Friendly staff Comfy room Top notch breakfast
  • Ahmed
    Saudi Arabia Saudi Arabia
    Everything as perfect Staff are so kind & welcome great location
  • Patrick
    Cameroon Cameroon
    The proprety is ideally located at the heart of Kigali’s city centre.
  • Melissa
    Germany Germany
    The hotel is well located and the rooms are very spacious. The a/c also works great. The staff is incredibly attentive and dedicated (particularly Donna, Agnes, Valentine, Pascale, and Queen). The kitchen was very flexible and attentive regarding...
  • Ntibimenya
    Ireland Ireland
    Very clean, located in the business district, security awareness. Breakfast was great and the staff were very polite and always eager to help. My special thanks to Agnes and Ines.
  • Tunde
    United States United States
    Staff were very friendly and helpful. Customer experience manager (Mrs Queen) was exceptional. Same with receptionist, bartender and the folks at the restaurant. Joshua the guy at the taxi desk was very helpful.
  • Babatunde
    Nigeria Nigeria
    Ease of checking in Staff friendliness Pool Decor Security awareness

Hotel area info

Restaurants
1 Restaurant On Site

  • FP Social
    • Cuisine
      African • Sushi • Local • Asian • International • European • Grill/BBQ • South African
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic

Amenities of Four Points by Sheraton Kigali
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Free parking
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar

Outdoors

  • Sun deck
  • Terrace

Activities

  • Bicycle rental
    Additional charge

Food & Drink

  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Front Desk Services

    • Invoice provided
    • Private check-in/out
    • Concierge
    • Baggage storage
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Business center
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Shuttle service
      Additional charge
    • Air conditioning
    • Smoke-free property
    • Heating
    • Car rental
    • Elevator
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service

    Outdoor swimming pool
    Free!

    • Open all year
    • Adults only
    • Pool is on rooftop

    Spa

    • Kids' pool
    • Fitness
    • Solarium
    • Fitness center

    Languages Spoken

    • English
    • French

    House rules
    Four Points by Sheraton Kigali takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children over 12 are welcome.

    Children 18 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    12+ years
    Extra bed upon request
    $40 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardJCBDiscoverCash

    FAQs about Four Points by Sheraton Kigali