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Situated in Makkah and within 6.7 km of Masjid Al Haram, فندق روتس ROOTS HOTEL has a restaurant, non-smoking rooms, and free WiFi throughout the property. This 4-star hotel offers a concierge service and free shuttle service. Guests can have a drink at the snack bar. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At فندق روتس ROOTS HOTEL rooms are fitted with bed linen and towels. A continental, Full English/Irish or Italian breakfast can be enjoyed at the property. Free private parking and a business centre are available, as well as a 24-hour front desk. Hira Cave is 22 km from the accommodation, while Jabal Thawr is 6.8 km from the property. The nearest airport is King Abdulaziz International Airport, 99 km from فندق روتس ROOTS HOTEL.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Breakfast info

    • Continental, Full English/Irish, Halal, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
3 single beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
3 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
3 single beds
4 single beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.6
Comfort
8.7
Value for money
8.1
Location
8.3
Free WiFi
7.8

Select topics to read reviews:

Guests who stayed here loved

  • Farah
    Jordan Jordan
    The staff is super friendly. They provide a bus to go to the Haram. The price is really good.
  • Sohail
    Saudi Arabia Saudi Arabia
    Location, staff, cleanliness, beautiful fragrance everywhere
  • A
    Oman Oman
    The rooms are amaculate clean and newly built. Hotel staff is also friendly. Silent place.
  • Thaer
    United Kingdom United Kingdom
    Fantastic, 5 star accommodation for the price of 3 star. The only downside is the location that is far from the Haram. But they do have free shuttle to the Haram that is satisfactory.
  • Adil
    Kuwait Kuwait
    The fact that they allowed us early checkin and provided us with water to drink in room without charge as other hotels might charge you for water was amazing. Clean rooms comfortable beds near to Al Haram. Bathroom is clean. Highly recomended to...
  • Tahir
    United Arab Emirates United Arab Emirates
    Location is far from Haram, taxi will cost 20 riyals
  • Ahmed
    Saudi Arabia Saudi Arabia
    The hotel is very clean Beads are comfortable The bathroom is clean but small The shower is amazing There is a cafe and restaurant in the hotel with good prices There is laundry and they finished very fast (im 1 hour) cleaning and ironing...
  • Ahmed
    Saudi Arabia Saudi Arabia
    Excellent facilities Beds are so comfortable Good location but so far from Al Haram Car parking Staff are good but slow
  • Fahad
    Saudi Arabia Saudi Arabia
    The facility is great, clean and comfortable. Location is a bit faelr from Haram but it's manageable as taxis and ubers are easily accessible. Hotel's shuttle service also is good and the driver is very cooperative
  • Kashif_khan
    Saudi Arabia Saudi Arabia
    Loved everything about the tidiness and new place. Very good fixtures and I would strongly recommend this as the right place to go for a comfortable and clean stay. Not particularly easy to say when you are close to the Haram and paying at least...

Hotel surroundings

Restaurants
1 restaurant on site

  • Al Sultana Restaurant
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Halal

Facilities of Roots Hotel
Great facilities! Review score, 8.4

Most popular facilities

  • Free parking
  • Family rooms
  • Free WiFi
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • Outdoor fireplace

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Snack bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Chapel/shrine
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Wellness

  • Fitness centre

Languages spoken

  • Arabic
  • English

House rules
Roots Hotel takes special requests - add in the next step!

Check-in
From 16:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:30 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of SAR 300 is required on arrival. That's about £61. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Roots Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of SAR 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

License number: 10006437

FAQs about Roots Hotel