Located in the prestigious Abraj Al-Bait complex overlooking the Grand Mosque and Kaaba shrine, Raffles Makkah Palace features spacious suites with panoramic views and 24-hour personal butler service. The property is only 164 feet away from Makkah Clock Tower. Guests can enjoy free WiFi in all areas of the hotel. All suites are air-conditioned. Each unit has a large living room and a private bathroom. The Raffles Makkah Palace serves a wide range of cuisine at 2 different restaurants. A tea lounge and ice cream-based café are also on the hotel grounds. The terrace overlooks the Grand Mosque and the Ka'aba. Guests can relax at Makkah Palace’s spa or work out in the separate male or female gym. The hotel has private places where guests can read a book or socialize. Jeddah International Airport is only over an hour's drive away. The south entrance of the Grand Mosque complex is located across the street from the hotel.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Raffles
Hotel chain/brand
Raffles

Property highlights

Located in the best-rated area in Mecca, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.3
Location
9.6
Free Wifi
9.1
High score for Mecca

Select topics to read reviews:

Guests who stayed here loved

  • Tayyab
    United Arab Emirates United Arab Emirates
    Everything except the bed are now outdated and also the price is now very high compared to adjacent properties.
  • Alkuwari
    United Kingdom United Kingdom
    Everything very good , reception , concierge , housekeeping, restaurants , security and all the staff in the hotel .
  • Aynur
    Turkmenistan Turkmenistan
    I liked absolutely everything about this hotel. I even told the staff I would come here again and again:) Perfect staff Perfect location Loudspeaker connected to Imam’s microphone Perfect kitchen Spacious and always clean rooms… May Allah invite...
  • Hessa
    United Arab Emirates United Arab Emirates
    Staff are very welcoming and will always attend to your needs
  • Alfuhaid
    Saudi Arabia Saudi Arabia
    Everything was Outstanding! Thanks Yazan for your Great hospitality and support ! Reem
  • H
    Kuwait Kuwait
    The best thing about the stay was the room view with our special payer area! The butler of the suite was so helpful . The royal kaaba view suite is highly recommended , and i thank Tasnim from the front desk for recommending this suite. The view...
  • Um
    United Arab Emirates United Arab Emirates
    The room is clean.. the staff friendly..they upgraded us to kaaba view room
  • Dania
    Saudi Arabia Saudi Arabia
    Staff are friendly location from haram easily reached clean
  • Himesammy
    Azerbaijan Azerbaijan
    Great hotel, great location, dedicated elevators, nice breakfast, helpful staff
  • Baz
    Saudi Arabia Saudi Arabia
    I liked everything about this hotel , the service , the rooms , the cleanness

Hotel area info

Restaurants
2 Restaurants On Site

  • Al Qasr
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • Al Majlis
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Amenities of Raffles Makkah Palace
Great facilities! Review score, 9.3

Most popular amenities

  • Family rooms
  • Free Wifi
  • 2 restaurants
  • Fitness center
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Spa
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Landmark view
  • View

Outdoors

  • Terrace

Kitchen

  • Dining table
  • Coffee machine
  • Electric kettle

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
No parking available.

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Spa lounge/Relaxation area
  • Spa facilities
  • Haircut
  • Beauty services
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • Hindi
  • Indonesian
  • Malay
  • Filipino

House rules
Raffles Makkah Palace takes special requests – add in the next step!

Check-in
From 6:00 PM to 6:30 PM
Check-out
From 2:00 PM to 2:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of SAR 5,000 is required on arrival. That's about $1,332. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free
6 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
SAR 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that Raffles Makkah Palace does not permit food from outside the hotel. Please note that during Month of Ramadan Breakfast will be served as Iftar & Dinner will be served as Sohour.

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in.

If the guest is not the cardholder or if the credit card used is not provided at the time of check-in, the guest must provide alternate payment arrangements. The hotel cannot honor any past (prepayments, deposits etc.) or future payments without presenting the credit card and the cardholder's authorization.

The hotel reserves the right to reject the booking due to noncompliance of these requirements. Hotel will require a pre-authorization letter from the credit card holder enabling the hotel to charge the full payment non refundable for the entire stay.

Guest is requested to provide clear contact details , hotel reservations team will contact the guest via email or mobile. Booking will be released if required authorization form not received within 48 hours from booking date.

During Month of Ramadan Check in time at 18:00

A damage deposit of SAR 5,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 10007941

FAQs about Raffles Makkah Palace