Get the celebrity treatment with world-class service at Swissotel Al Maqam Makkah

Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street and Tunnel entrance in B2. There is another direct entry way to the hotel from Abraj Al Bait complex. The 1,624 rooms and suites carry an embracing atmosphere, many of them have a graceful view of the holy Kaaba. With the variety of international and oriental delicacies, Al Khairat restaurant and Masharif tea lounge provide you an invigorating ambience with the fine quality service. For a convenient shopping experience in Makkah, the hotel provides direct access to the shopping mall within Abraj Al Bait complex. The nearest airport is King Abdulaziz International Airport, 75 km from the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Situated in the best rated area in Makkah, this hotel has an excellent location score of 9.2

Breakfast info

Halal, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
3 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
3 single beds
3 single beds
1 large double bed
1 double bed
4 single beds
4 single beds
4 single beds
4 single beds
4 single beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
7.8
Location
9.2
Free WiFi
7.9
High score for Makkah

Select topics to read reviews:

Guests who stayed here loved

  • Abdelkader
    United Arab Emirates United Arab Emirates
    It was a good experience Only one black point to highlight the internet quality is poor to very poor. A lot off disruption which not à standard of even a 3* hôtel. Further, I would like to inquiry about the booking it self being receiving emails...
  • Adeola
    Nigeria Nigeria
    It was proximal to the haram, with great accessibility
  • Ahmed
    Saudi Arabia Saudi Arabia
    The view and the distance to Haram, the stuff were nice too
  • Mohammed
    Nigeria Nigeria
    The Kaaba view was excellent, it made my Umrah complete. Alhamdulillah!!
  • Nancy
    Oman Oman
    Everything is great, especially the location. The check-in was smooth with Mohammed Al Assery; he was efficient and friendly. The breakfast was excellent with plenty of choice, and the breakfast attendees were very helpful. This is my second time...
  • Hamed
    France France
    The location is absolutely perfect, making it easy to explore the area. The breakfast was enjoyable, though the dining area felt quite crowded. I was pleased with the option to upgrade my room, which enhanced my stay. However, the...
  • Muhammad
    Pakistan Pakistan
    It was an amazing experience overall. They allowed us an early check-in when we arrived at around 2 pm. The staff were professional and well conversant. The rooms were spacious, comfortable, and clean. The access to haram was also very convenient...
  • Fatma
    Kenya Kenya
    The only problem was access to lift and escalators which I can understand the crowd was big because of the magnitude of visitors during the period of Ramadhan but nevertheless they need to separate the access for residents and other visitors...
  • Mr
    United Kingdom United Kingdom
    The room was good but Alhamdullah I was upgraded to even better room with Ka'bah view after a small complaint about the bathroom. The service was great, staff incredibly helpful. The food served for breakfast (Suhoor) was delicious.
  • Faeeza
    South Africa South Africa
    Good service. Excellent comfort. Close proximity to the Haram. Avery accommodating staff. Overall 100%. Thank you

Hotel surroundings

Restaurants
1 restaurant on site

  • Al Khairat Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner

Facilities of Swissotel Al Maqam Makkah
Great facilities! Review score, 8.7

Most popular facilities

  • Parking on site
  • Family rooms
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift

Food & Drink

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs SAR 250 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible

Languages spoken

  • Arabic
  • English
  • Hindi
  • Urdu

House rules
Swissotel Al Maqam Makkah takes special requests - add in the next step!

Check-in
From 18:00
Check-out
From 00:00 to 14:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
SAR 250 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
SAR 250 per child, per night
12+ years
Extra bed upon request
SAR 500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Important Notice: Entry to Makkah during Hajj season is restricted to those with a valid Hajj permit issued by the government.

According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid

During the Ramadan season, the check-in time will be adjusted to 18:00 to accommodate the special needs of our guests during this holy month. We appreciate your understanding and look forward to welcoming you.

License number: 10007391

FAQs about Swissotel Al Maqam Makkah