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Get the celebrity treatment with world-class service at Carlton Hotel Singapore

Strategically located in the heart of City Hall along Bras Basah Road, Carlton Hotel offers accommodations in Singapore. It features an outdoor swimming pool and guests can enjoy meals at 2 in-house dining options. Free WiFi is available throughout the property and there is complimentary parking for one vehicle per room on site. It is 210 metres to Bras Basah MRT Station, while City Hall MRT Station and Raffles City Shopping Centre are 400 metres away. National Museum Singapore is 550 metres from Carlton Hotel Singapore. National Gallery Singapore is 700 metres from the property. Suntec Singapore Convention Centre and Esplanade – Theatres on the Bay are 850 metres away. Sands Expo & Convention Centre is 2.7 km from the property. Changi International Airport is 19 km away. Air-conditioned contemporary-style rooms are located over 3 wings and offer different views of the city. Some units offer access to the Club Lounge. Each is equipped with a cable TV, and ironing facilities. Tea/coffee making facilities are also included. En suite bathrooms have a bathtub. Guests can approach the 24-hour front desk for currency exchange, luggage storage and concierge services. Guests can enjoy a relaxing massage or facial at the spa. Meetings and events can be hosted in function rooms available. A business centre allows guests check their emails while meeting facilities are available upon request. Delight your taste buds with the finest cuisines at Café Mosaic and our award-winning Wah Lok Cantonese Restaurant. Relax at Tuxedo Café & Pâtisserie with a cup of freshly brewed specialty coffee and handcrafted pastries. Located in the heart of the city district, TUX Bar & Lounge is a welcoming haven where people from all walks of life can come together to enjoy a drink or two, savour delicious bar bites, and forge meaningful connections.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Singapore, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
or
2 single beds
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    GSTC Criteria
    Certified by: Vireo Srl

Guest reviews

Categories:

Staff
8.7
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
9.4
Free WiFi
9.1
High score for Singapore

Select topics to read reviews:

Guests who stayed here loved

  • Gustavo
    United Kingdom United Kingdom
    It's a really nice hotel with good facilities. The breakfast was great with a good variety of options. The front desk arranged an earlier check in for us given my wife was pregnant.
  • Brian
    United Kingdom United Kingdom
    I love this hotel it’s real comfort and special. Breakfast is just what you want with a large choice of food. Every time we stay in Singapore this is where we stay.
  • Brian
    United Kingdom United Kingdom
    lovely smart hotel ideally situated in Singapore with staff that do everything they can to enhance your stay
  • Eli
    Ghana Ghana
    It's is properly located in a vantage point.. central to all places...
  • Julian
    Brunei Darussalam Brunei Darussalam
    Reasonably priced and adjacent to City Hall/Esplanade MRT stops. Decor in rooms a little old fashioned, but spotlessly clean. Breakfast is good.
  • Georgios
    United Arab Emirates United Arab Emirates
    Nice hotel with good amenities. Room a bit small but bathroom was spacious and good views of the city. Clean and comfortable. Hotel practice to charge my credit card for a higher amount than room rate and then wait 3 weeks for refund is a bit...
  • Jo
    Norway Norway
    The hotel has a really great location, walking distance to everything. The rooms were nice and tidy. The best gym I have ever been to at a hotel, loads of value for us! The outdoor area is nothing special, with a small pool and few sunbeds, so...
  • Tracy
    United Kingdom United Kingdom
    Everything! There was absolutely nothing to dislike, the hotel is next to Raffles long bar, and the big bus hop on stop is a few minutes walk, the staff are amazing and nothing was too much touble, the room was excellent and the hotel experience...
  • Jennifer
    Australia Australia
    Breakfast was excellent , enjoyed pool area, loved having larger room with generous comfortable bed , bath & coffee machine.
  • Anna
    Belgium Belgium
    The location of the hotel is very good, super close to a lot of food options, the famous Raffles bar, etc. Everything was very efficient regarding check in/out etc. We had a very high floor, so a cool view.

Hotel surroundings

Restaurants
4 restaurants on site

  • Wah Lok
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Cafe Mosaic
    • Cuisine
      Singaporean • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Tuxedo
    • Open for
      High tea
    • Ambiance
      Modern
  • TUX Bar & Lounge
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern

Facilities of Carlton Hotel Singapore
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Parking on site
  • Fitness centre
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • City view

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs S$ 39 per day.

  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • Pool/beach towels
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Malay
  • Chinese

House rules
Carlton Hotel Singapore takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of S$ 100 is required on arrival. That's about £57. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

Shinji by Kanesaka will be temporarily closed from 31 March 2025 until further notice.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Carlton Hotel Singapore in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of S$ 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Carlton Hotel Singapore