Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

To ensure the security of our customers' payments, the hotel has implemented a more robust method known as the Red Dot Payment gateway. This enhanced system offers increased protection and safeguards against potential security threats. As per our payment policy, the property will send you a payment link through the Red Dot Payment gateway for your convenience and peace of mind. By utilizing this secure payment method, we strive to provide our valued customers with a safe and reliable transaction experience.

Please note that SALA Chaweng Beach Resort is split into two wings, “Oceanfront” and “Garden” Wing. Rooms in the Garden wing are located on the opposite side of the road to the hotel main entrance, and will be required to cross the zebra crossing when visiting our lobby, beachfront pool and The Tent restaurant. Any guests not wanting to cross the road are advised to book one of our Oceanfront room types.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知SALA Samui Chaweng Beach Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。