Experience world-class service at RSL Cold & Hot Springs Resort Suao

Looking for a luxurious and relaxing getaway with therapeutic indoor hot spring baths RSL Cold & Hot Spring Resort Suao is a 5-star property in Suao surrounded by mountains, accessible via a free shuttle service from Su-ao Train Station. A large outdoor pool, a sauna and free Wi-Fi throughout the property is available. Decorated in either a Western or Japanese style, all rooms come with floor-to-ceiling windows, a 42-inch flat-screen TV and a DVD player. The en suite bathroom has a large bathtub with hot spring water, as well as premium Moschino toiletries. Wedgwood tea bags are included. RSL Cold & Hot Spring Resort Suao is a 10-minute drive from Su-ao Harbour. Songshan Airport is a 1-hour, 10-minute drive away, while Taoyuan Airport is a 1-hour, 45-minute drive away. Guests can make use of the fitness centre, as well as the games room with its Wii and Nintendo game consoles. There is also a shopping arcade selling souvenirs and swimwear on the 1st floor. The on-site restaurant serves Chinese and Japanese set menus, while the snack bar offers light meals like pizza and sandwiches. Cocktails can be enjoyed at the stylish piano lounge or the bar.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Breakfast info

    • Continental, Vegetarian, Asian, American

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Games room

    • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 futon beds
1 large double bed
2 futon beds
2 double beds
1 large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.1
Location
8.5
Free WiFi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Pi-yuh
    Taiwan Taiwan
    The whole staff always keep smiling and being helpful
  • Jeanette
    Australia Australia
    The various pools were more beautiful and luxurious than I was expecting, particularly at night with all the candlelights. I thought it was lovely that staff erected a large screen next to the main pool for kids to watch movies in the evening. The...
  • Kai
    Taiwan Taiwan
    觀感很寬闊且氣派、隔音佳、環境乾淨不潮溼~屋內的雙浴池很棒!(可惜沒使用到冷泉,因為入住當天很冷..)~白天的人員服務態度都較熱情及親切~
  • Jiwei
    Taiwan Taiwan
    泳池和溫泉池超讚 整個中庭就是讚 會所裡面也很棒 外面的座位區晚上很適合聊天看星星 樓頂裸湯溫泉也很讚 還有休息區免費食物 音樂也讚 附近的笑ㄟ咖啡也好吃 海景無敵 這次來因為沒甚麼人 幾乎一個人包場泳池
  • Kuei-jung
    Taiwan Taiwan
    早餐很棒,跟老婆食用蛋奶素餐皆美味可口,中西式皆可免費加點,服務人員亦隨時關心加點餐上桌進度,更開心的是 -食材 真的非常新鮮,且,停車方便,房間清理得非常乾淨,溫泉及各項設備皆讓人感覺不虛此行
  • Chester
    Taiwan Taiwan
    飯店整體設計像有錢人享用的會館, 但現在對普通人開放, 呵呵呵! 一樓游泳池&溫泉設施都不錯
  • 上傑
    Taiwan Taiwan
    戶外區建築設計高檔、夜間打燈、燭光美麗;房間乾淨,服務到位;泡湯區設備完善;週邊海鮮美食新鮮且不坑旅客,完全滿足旅遊休閒客戶的需求。最佳服務人員泡湯區Joy。
  • 文淵
    Taiwan Taiwan
    冷泉與溫泉都有,2個游泳池,蒸氣室烤箱各種水療設備都有。 房內也有溫泉與冷泉。 飯店旁邊有冷泉公園,可散步可跑步。
  • Hwang
    United States United States
    staff was just SUPER, they treated us like royalty. breakfast was out of this world and the spring tub in the rooms was just exceptional. we really enjoyed our stay and will certainly return if the opportunity presents itself.
  • 崇睿
    Taiwan Taiwan
    這次入住瓏山林蘇澳飯店的日式雙池房非常滿意,尤其是員工都非常用心介紹飯店設施與餐點,戶外停車場有遮陽設計很棒,游池很多樣很美!

Property surroundings

Restaurants
1 restaurant on site

  • 1F/2F Restaurant
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern

Resort facilities of RSL Cold & Hot Springs Resort Suao
Great facilities! Review score, 8.8

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Airport shuttle
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • Inner courtyard view
  • Mountain view
  • Pool view
  • Garden view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. No extra charges.

Activities

  • Tour or class about local culture
  • Kids' club
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Table tennis
  • Children's playground
  • Games room
  • Hot tub

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Street parking
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

2 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Couples massage
  • Back massage
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
    Additional charge
  • Open-air bath
    Additional charge
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Japanese
  • Chinese

House rules
RSL Cold & Hot Springs Resort Suao takes special requests - add in the next step!

Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 09:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 10 years
Extra bed upon request
TWD 2,420 per child, per night
11+ years
Extra bed upon request
TWD 3,520 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
VisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

Please note that "Deluxe Queen Room" does not accommodate extra beds.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform RSL Cold & Hot Springs Resort Suao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

License number: 24365486

FAQs about RSL Cold & Hot Springs Resort Suao