Volando Urai Spring Spa & Resort
Volando Urai Spring Spa & Resort
Peace and calm can be felt throughout Volando Urai Spring Spa & Resort, a 5-star hot spring resort surrounded by the lake and forests of Wulai Township. Separate male and female hot spring pools, as well as relaxing massage treatments, are available. Free Wi-Fi is also provided. Enjoying beautiful views of the lake or mountains, the well-decorated rooms are equipped with a flat-screen TV, DVD player and a sofa. Suites have a large balcony. Private bathrooms come with a bathtub and hot-water showers. Volando Urai is a 15-minute walk from Wulai Old Street. Free scheduled shuttle services to and from Xindian MRT Station are provided for guests. It is a 1-hour, 30-minute drive from Taoyuan International Airport. Guests can arrange day trips at the tour desk, or get directions to walk to the local waterfalls and scenic spots. There are also meeting rooms and a 24-hour front desk. Fine dining and candlelight dinners can be enjoyed at Volando Soyan, where dishes are prepared using seasonal vegetables and fresh seafood. A daily breakfast is also available accompanied by lake views.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free parking
- Free Wifi
- Spa
- Airport shuttle
- Non-smoking rooms
- Room service
- 2 restaurants
- Tea/Coffee Maker in All Rooms
Guest reviews
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Guests who stayed here loved
- Madeleine
Thailand“The resort was in a beautiful location next to the river. The rooms were super comfy and spacious with its own spa tub. The food was delicious and prepared by a chef and included in the room cost.” - JJessica
United States“Clean with nice aroma as soon as we enter the hotel” - Carol United States“The service was exceptional, from the front desk to the restaurants to the spa. I almost cried when we were shown our room. It was huge and had a beautiful view of the tranquil river outside. The spa was excellent, there is a public portion...”
- Gary
Switzerland“The property is absolutely stunning, with beautiful rooms, some of them with river and mountain view. The ensuite mini onsen in the room is the perfect escape from the reality of a full day's hike. The food included in the half board is tasty and...” 
Won
Australia“View and food was excellent. Also staffs are very kind and helpful.”- Jessica
Taiwan“Love everything here! So relaxing and meaningful (about the indigenous tribe’s stories and culture). The services were all excellent and all food was delicious and beautifully presented!” - Jeanne
Singapore“Very exclusive, great service, superb food and super fresh. Spa was great!” 
Melnegg
France“An incredible stay at the resort. It's truly an experience to live with a dedicated but discreet team ! Even if the price may be high for Taiwan, note that it's a relais château and you're entirely taken care of from breakfast to night snack !...”
Karoline Australia“The Hotel is at an amazing location, you can enjoy the hot springs direct in the Hotel Spa. It’s tasteful designed and the staff is lovely and helpful.”
Po
Hong Kong“We can select the scent of the room, which made the stay very enjoyable. The food is great! (Afternoon tea, dinner, beef noodles and breakfast) I love the activities, performance and the art tour of hotel!”
Area info
Restaurants2 Restaurants On Site
- Soyan Restaurant
- CuisineFrench
- Open forBreakfast • Dinner • High tea
- AmbienceRomantic
- Dietary optionsVegetarian • Vegan
- SILIQ Restaurant
- CuisineChinese • Asian
- Open forLunch • Dinner • High tea
- AmbienceRomantic
- Dietary optionsVegetarian • Vegan
Resort facilities at Volando Urai Spring Spa & ResortGreat facilities! Review score, 8.4
Most popular amenities
- Free parking
- Free Wifi
- Spa
- Airport shuttle
- Non-smoking rooms
- Room service
- 2 restaurants
- Tea/Coffee Maker in All Rooms
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
Bedroom
- Linens
- Wardrobe or closet
View
- Mountain view
- View
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
Kitchen
- Cleaning products
- Electric kettle
- Refrigerator
Room Amenities
- Clothes rack
Activities
- Temporary art galleries
Living Area
- Sofa
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Coffee house on site
- Fruit
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Minibar
- Tea/Coffee maker
InternetWifi is available in the rooms and is free of charge.
ParkingFree private parking is available at a location nearby (reservation is not needed).
- Valet parking
Front Desk Services
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safe
General
- Shuttle service
- Adults only
- Air conditioning
- Smoke-free property
- Mosquito net
- Wake-up service
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Accessibility
- Upper floors accessible by elevator
- Entire unit located on ground floor
Spa
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Public Bath
- Open-air bath
- Hot spring bath
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
Languages Spoken
- English
- Japanese
- Chinese
House rulesVolando Urai Spring Spa & Resort takes special requests – add in the next step!
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine printMust-know information for guests at this property
Please note that the public bath is open from 10:00 until 23:00 and closed on Wednesday.
Children under the age of 12 are not allowed to use some facilities in the spa center for safety reasons.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Volando Urai Spring Spa & Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
