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This boutique hotel is located in the center of Manhattan, only a 10-minute walk to Madison Square Garden. The hotel features two on-site restaurants, free Wi-Fi and a 24-hour front desk. Each unique guest room at the Hotel Ace is individually designed and features modern amenities including flat-screen TVs and an iPod dock. A fully stocked mini-bar and a refrigerator are also offered. Located inside a historic building, the Ace Hotel offers a unique style developed by local artists and designers. Guests at the hotel can eat at the Koloman Restaurant. Enjoy gourmet coffee from Stumptown Coffee Roasters Cafe and live music in the hotel lobby. Herald Square Subway Station is a 3-minute walk from the New York Ace Hotel. Times Square is a 5-minute subway ride from the hotel and the Empire State Building is also close by. A variety of stores and restaurants surround the hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in New York, this hotel has an excellent location score of 9.2

Breakfast Info

American

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 full beds
1 king bed
1 king bed
1 king bed
1 queen bed
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
8.7
Facilities
7.6
Cleanliness
8.0
Comfort
8.1
Value for money
7.2
Location
9.2
Free Wifi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Daniel
    United States United States
    The staff here is very welcoming and responsive! The room itself was cozy and I found it easy to fall asleep on my first night. The hotel itself is very close to just about everything I wanted to do and see; even if you don’t have plans this is a...
  • Banas
    United States United States
    Great location with tons of things going on in the lobby. The rooms were small but cute.
  • Andy
    United States United States
    Staff was awesome, especially the front desk folks and the staff at coffee shop inside the actual hotel lobby (i.e. not the coffee shops that one could access off the sidewalk, altho they were good, too!); bed and bed linens, towels, and...
  • Lee
    United States United States
    2nd time we've stayed there...love the room and the water pressure!!
  • Jorn
    United States United States
    Excellent location. People were very nice. The Austrian themed restaurant was fantastic. Lobby is very comfy.
  • Allan
    Canada Canada
    Really cool spot with some full-time residents this place has HISTORY and keeps the updates clever and comforting. Would definitely recommend.
  • Francis
    United States United States
    The hotel was centrally located, very close to a subway station. The room was very nice and clean. The bathroom, while a little dated was large by NYC standards and it was very clean. The lobby was a very cozy and a great place to get a coffee,...
  • Carrie
    United States United States
    Fantastic location. Just outside of the chaos but close to everything and subway line nearby. Cozy, cool vibe in lobby. Staff was so pleasant. Room (Medium King) was HUGE by NYC standards. Bare bones with no frills (no coffee like most NYC...
  • Neal
    United States United States
    Great location, amazing staff, and large room (for NYC). Easy access to different subway lines. Hip and comfortable.
  • Amy
    United States United States
    Great design, lively energy, nice people. Sweet bar, restaurant and lounge area. Basic comfortable rooms with everything you need.

Hotel area info

Restaurants
6 Restaurants On Site

  • Koloman
    • Open for
      Breakfast • Dinner
  • Lobby Bar

    No additional info available

  • Stumptown Coffee

    No additional info available

  • Juice Generation

    No additional info available

  • Black Seed Bagel

    No additional info available

  • Milk Bar

    No additional info available

Amenities of Ace Hotel New York

Most popular amenities

  • Free Wifi
  • Parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 6 restaurants
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linens

Kitchen

  • Electric kettle
  • Refrigerator

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Live music/Performance
  • Temporary art galleries
  • Nightclub/DJ

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.

    Front Desk Services

    • Invoice provided
    • Concierge
    • ATM on site
    • Baggage storage
    • Express check-in/out
      Additional charge
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge

    Business Facilities

    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Heating
    • Elevator
    • Family rooms
    • Hair/Beauty salon
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service

    Accessibility

    • Upper floors accessible by elevator

    Spa

    • Fitness center

    Languages Spoken

    • English

    House rules
    Ace Hotel New York takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 7 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    $51.64 per child, per night
    Crib upon request
    Free
    3+ years
    Extra bed upon request
    $51.64 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are allowed on request. Charges may apply.
    Groups
    When booking more than 9 rooms, different policies and additional fees may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiscover

    The fine print
    Must-know information for guests at this property

    Please note, a refundable deposit will be pre-authorized at the time of booking.

    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

    Guests under the age of 21 can only check in with a parent or official guardian.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Ace Hotel New York