<h2>Comfortable Accommodations</h2> Rooms feature air-conditioning, private bathrooms, iPads, and free toiletries. Guests enjoy amenities such as hairdryers, refrigerators, work desks, and free WiFi throughout the property. <h2>Dining Experience</h2> The modern restaurant serves American cuisine for lunch and dinner. A buffet breakfast is available each morning. <h2>Convenient Location</h2> Located in San Francisco city center, the hotel is a 4-minute walk from Union Square and 12 mi from San Francisco International Airport. Nearby attractions include Moscone Center (2625 feet) and San Francisco City Hall (16-minute walk). <h2>Guest Services</h2> Private check-in and check-out, a lounge, fitness room, and 24-hour front desk ensure a comfortable stay.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CitizenM
Hotel chain/brand
CitizenM

Property highlights

Located in the heart of San Francisco, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Sustainability
This property has 2 third-party sustainability certifications.

  • Certified illustration
    BREEAM
  • Certified illustration
    LEED
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.9
Location
9.3
Free Wifi
9.4
High score for San Francisco

Select topics to read reviews:

Guests who stayed here loved

  • Aaqil
    Canada Canada
    The room was nice! Loved all the techy features in the room. Bed was very comfortable.
  • Deborah
    United States United States
    This hotel has a nice vibe, comfortable shared spaces. We did not eat there, but looked like there was a nice option for breakfast. Great location with easy access to Bart and light rail. Looks like it caters to 30-40 yr old crowd.
  • Stephan
    Netherlands Netherlands
    Love the good atmosphere, welcoming common areas and staff at CitizenM. The rooms are very practical and welcoming. I love this chain and have stayed in several of their hotels and I never regret it.
  • Mayemba
    United States United States
    their menu was very nice, their communal space was well maintained and well decorated, and the staff was very friendly!
  • Anthony
    United States United States
    The CitizenM is the best value hotel chain I've ever stayed in. The staff is always friendly, rooms are clean and modern, and the entire hotel is artsy, quaint, clean and fun. The room layout and amenities have updated technology and, simply, make...
  • Bernard
    United States United States
    Location is excellent. The staff was helpful and friendly. The decor was great - reminds me of the Moxy or Graduate hotel chains. The room was on the smaller side but well designed and furnished.
  • Paul
    United Kingdom United Kingdom
    Amazing place, helpful people who work there. The bed's just wanted to dive into. Thank you citizen M.
  • Jennifer
    United States United States
    Efficient use of space in room and smart user features throughout room. Comfortable, quiet. Friendly staff.
  • Yvonne
    Canada Canada
    Great location and comfortable. Clean. Good breakfast.
  • Robert
    United States United States
    Decor in public areas was fantastic. Staff was friendly and very accommodating. From doorman to night manager to cleaning person….all were very pleasant and made us feel very welcome. Room was tiny but uber efficient and we loved all the high...

Hotel area info

Restaurants
1 Restaurant On Site

  • canteenM
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern

Amenities of citizenM San Francisco Union Square
Great facilities! Review score, 9.3

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Heating

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Shared lounge/TV area
  • Private check-in/out
  • Express check-in/out
  • Ironing service
  • Business center
  • 24-hour front desk

Front Desk Services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Spa

  • Fitness

Languages Spoken

  • English

House rules
citizenM San Francisco Union Square takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print
Must-know information for guests at this property

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about citizenM San Francisco Union Square