Sheraton Niagara Falls is just footsteps from Niagara Falls and Maid of the Mist Boat Tour. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA’s largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness centre, business centre, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 1 km walk away. The Fashion Outlets of Niagara Falls are 8.5 km away. The property is also adjacent to The Niagara Falls Convention Center. Well set in Niagara Falls, Sheraton Niagara Falls provides air-conditioned rooms, free bikes, free WiFi and a fitness center. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The property has an ATM, a concierge service and organizing tours for guests.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 bunk bed
and
1 sofa bed
and
2 large double beds
1 extra-large double bed
and
1 sofa bed
and
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Magno
    Canada Canada
    The room was clean and very spacious (two queens), the check-in was fast and easy and they even gave us a free parking since we were staying for 4 nights. The front desk staff was very nice and friendly. They have an indoor pool, hot tub and a...
  • Moore
    Canada Canada
    Room clean, Starbucks, like the pool and hot tub. Friendly staff. Didn't get to go to the spa but will next time
  • Rohan
    Ireland Ireland
    Room was very clean and comfortable. Location very good.
  • Patricia
    Canada Canada
    Staff very nice and helpful, The room was very clean. Was close to everything we needed.. Overall was a nice stay.
  • Carol
    United States United States
    Good breakfast on the 6th floor and nice to have the lounge. Great location with being walking distance to the Falls, Casino and eateries and our convention center where everything took place. Friendly helpful staff. Comfortable room and nice...
  • Daphne
    Canada Canada
    The staff were very friendly and helpful. We loved the location of our room. Loved the location of the hotel. We would stay again.
  • David
    United States United States
    Staff was friendly, Room was clean and ready for our stay Great location, could walk to the Falls, Restaurants, and Casino.
  • Stephen
    United Kingdom United Kingdom
    Location was ok near to the falls Had a swimming pool on site Coffee machine in room
  • Bishram
    United States United States
    I love the hotel everything was amazing the pool and hot tub was amazing I was there for the night I felt like I was on vacation I will definitely be booking again with them
  • Frances
    United States United States
    Third floor facing side entrance of hotel. 2 double beds very clean.

Hotel surroundings

Restaurants
2 restaurants on site

  • Rainforest Cafe
    • Cuisine
      American
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly
  • Starbucks Cafe
    • Cuisine
      American
    • Open for
      Breakfast • Lunch
    • Ambiance
      Modern

Facilities of Sheraton Niagara Falls
Great facilities! Review score, 8.1

Most popular facilities

  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • 2 restaurants
  • Fitness centre
  • Facilities for disabled guests
  • Bar
  • Breakfast

Outdoors

  • Outdoor fireplace
  • Outdoor furniture

Activities

  • Bicycle rental
  • Casino
  • Games room

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs US$21.60 per day.

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Trouser press
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels

Wellness

  • Fitness
  • Massage chair
  • Full body massage
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Sheraton Niagara Falls takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$200 is required on arrival. That's about £150. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print
Need-to-know information for guests at this property

Please note that the Daily Destination Amenity Fee will include:

- Unlimited Wi-Fi

- Adventure Passport

- Unlimited guest laundry room use

- 2 bottles of water per day

- 20% off scooter day rentals

- $2 off Wine/Beer tasting with Bella Rose

- Business services

- $15 Free Slot Play for the Seneca Resorts and Casinos ($15 per person – maximum 2 occupants, based on double occupancy)

***Must be 21+years of age. Valid Social Club by Seneca (players club) membership required. Free to join with a valid Government-issued photo ID. Minimum $15 Coin-in required to activate the offer. Limit one per person per month. Seneca Resorts and Casinos reserve the right to modify or cancel this program or offer without notice. Blackout Dates are December 31st and January 1st

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Sheraton Niagara Falls