Get the celebrity treatment with world-class service at W New York - Union Square

Two blocks from the 14th Street – Union Square subway station, this downtown Manhattan hotel features brown accented rooms with a 42-inch flat-screen TV. Union Square is a 4-minute walk away. Downtown Chelsea is 1.4 miles away. Times Square is a 10-minute subway ride from the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

W Hotels
Hotel chain/brand

Property highlights

    • Situated in the best rated area in New York, this hotel has an excellent location score of 9.4

    • Breakfast info

    • Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
7.9
Cleanliness
9.0
Comfort
9.0
Value for money
7.8
Location
9.4

Select topics to read reviews:

Guests who stayed here loved

  • Leah
    United Kingdom United Kingdom
    The decor has been amazing and extremely comfortable. Location in the city is good.
  • Marcus
    United Kingdom United Kingdom
    - newly renovated rooms - excellent gym - front desk staff (Margie)
  • Julia
    Australia Australia
    Perfect location 20-30mins walk to most areas in most directions. Extremely helpful staff, and the small team of 3 that manages the "Whatever/Whenever" phone service is a credit to the hotel. They went above an beyond to organise our crumble...
  • Karen
    United Kingdom United Kingdom
    Refurbished bedrooms and decor . Location Complimentary pastries and coffee
  • J
    Joanne
    United Kingdom United Kingdom
    Newly renovated. Modern, clean, facilities good and staff friendly.
  • Judith
    United States United States
    Location was great. We would definitely stay here again and spend more time in Union Square area. We were in Times Square for two plays, so only spent a little time in the Union Square area. The room was very nice. The beds, and bedding, were...
  • Georgia
    United Kingdom United Kingdom
    The staff were so welcoming and friendly. They were incredibly helpful and kind. I was delayed checking out the room and they were so accommodating about it. I'll definitely be back!
  • Mark
    United Kingdom United Kingdom
    Very good room on high floor. Staff amazing and so helpful.
  • Enrico
    Italy Italy
    Location and complementary breakfast + they were able to give us the room before check in time + upgrade to a larger room
  • James
    United Kingdom United Kingdom
    the location was ideally for us... size of room was good...

Hotel surroundings

Facilities of W New York - Union Square

Most popular facilities

  • WiFi
  • Parking
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • 24-hour front desk
  • Daily housekeeping
  • Lift
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Alarm clock

Kitchen

  • Coffee machine
  • Refrigerator

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and costs US$14.99 per 24 hours.

Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Electric vehicle charging station

Reception services

  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Fitness centre

Languages spoken

  • English
  • Spanish
  • Russian

House rules
W New York - Union Square takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print
Need-to-know information for guests at this property

A major renovation is in progress. Food and beverage services are unavailable, and construction noise is possible until the end of December 2024. The end date might change to an earlier or later date. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability, and additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about W New York - Union Square