You might be eligible for a Genius discount at Family Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

<h2>Comfortable Accommodation</h2> Family Hotel in Hội An offers family rooms with air-conditioning, balconies, private bathrooms, and garden or city views. Each room includes a work desk, wardrobe, and free toiletries. <h2>Exceptional Facilities</h2> Guests enjoy a sun terrace, free WiFi throughout the property, and free bicycles. Additional amenities include a dining table, refrigerator, and TV. <h2>Convenient Location</h2> Located in the city centre, the hotel is less than 1 km from Hoi An Historic Museum and Assembly Hall of Chaozhou Chinese Congregation. Da Nang International Airport is 29 km away. <h2>Guest Satisfaction</h2> Highly rated for its attentive staff, convenient location, and room cleanliness.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hoi An, this hotel has an excellent location score of 9.3

    • FREE parking!


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
Mixed Dormitory Room
6 bunk beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.7
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.5
Location
9.3
Free WiFi
9.3

Select topics to read reviews:

Guests who stayed here loved

  • Hansini
    United Kingdom United Kingdom
    Amazing service from helpful staff who answered all questions quickly and enthusiastically. Clean, safe, comfortable hotel room with good air conditioning and fan. Close location to old town attractions. Great value for money.
  • Mathias
    Norway Norway
    Fantastic staff, really nice location and great room. We felt very welcome and enjoyed every second.
  • Christopher
    United Kingdom United Kingdom
    Would definitely recommend family hotel..all the staff go above and beyond to make your stay enjoyable...spotlessly clean...5 minutes walk to the old town..also its very quiet at night so you get a good night sleep..love this hotel..highly...
  • Tom
    Germany Germany
    That Family was so welcoming and helpful during our entire trip. They are so lovely and friendly.
  • Margaret
    Ireland Ireland
    We loved our stay here at Family Hotel, our favourite in all of Vietnam! The rooms were spacious and very clean. We were delivered water and towels every day. The shower was also lovely and warm. The staff here were so friendly and kind, always...
  • Jana
    Slovakia Slovakia
    We had a pleasant stay. I have no complaints. It was clean. There was no cupboard to store things, but that's a detail. The owners were very nice, helpful, gave tips on restaurants, shops. We recommend the accommodation.
  • Lourenco
    United Kingdom United Kingdom
    The staff were excellent. Warm, professional, knowledgeable. I felt welcomed and well cared for. Most of all, as a solo traveler, I felt safe. Well situated, less than 10 minutes walk to the old town. Quiet at night.
  • Rachael
    Ireland Ireland
    Great location and good value for money. Staff organised taxi from the airport and trips for us for good prices. Very helpful and friendly people.
  • Kulwinder
    United Kingdom United Kingdom
    For us it is great location with a short walk into the ancient town. Lots of restaurants, mini marts and ATMs close by. The room was clean and spacious. The bathroom has a shower screen which stops the whole bathroom getting wet (an issue we’ve...
  • Amy
    United Kingdom United Kingdom
    Really helpful and friendly owners! Good size rooms and comfortable beds. Great location. We extended our stay for one night, Hoi An is a lovely place!

Hotel surroundings

Facilities of Family Hotel
Great facilities! Review score, 8.9

Most popular facilities

  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk

Outdoors

  • Outdoor furniture
  • Sun terrace

Activities

  • Bicycle rental
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Valet parking
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Family rooms
  • Non-smoking rooms

Languages spoken

  • English
  • Vietnamese

House rules
Family Hotel takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

FAQs about Family Hotel