Eliana Ruby Hotel & Travel
Eliana Ruby Hotel & Travel
You might be eligible for a Genius discount at Eliana Ruby Hotel & Travel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
- Lift
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Guests who stayed here loved
Bryan
United Kingdom“Staff were very helpful and friendly. Everything worked and was quiet at night.”- Adrien
France“Great breakfast, quiet room and staff was lovely :) We envoyed our stay there!” - Santiago
Argentina“Everything was great but what I would like to highlight is the excellent attention we received from the staff. Specially Anna Benzo and all the front desk team! Very helpful, kind and customer-oriented!” - Tsu
Taiwan“All the staff were very nice, especially Ruby. She helped us arrange massages and transportation to the airport at a reasonable price. The breakfast was delicious and Daisy took good care of us.” - Philippe France“I have been going to this hotel for several years and now the staff recognizes me and knows my habits and I feel at home. The lady who is at breakfast is friendly and all the front desk staff are very kind and warm. Thanks also to Jessyca who also...”
Clare United Kingdom“Good hotel in the centre of the old town in Hanoi. Staff were all really helpful and able to arrange transfers to other parts of Vietnam.”
Rahman France“From check-in to check-out, our stay at Eliana Ruby Hotel was amazing. The best value for money with exceptional service and the warmth of Vietnamese hospitality. Huge thanks to the incredible staff—Anna, Jessica, and Daisy—for making our...”- Carolyn
Australia“Very friendly and welcoming hotel with a very convenient location. Generous breakfast with lots of variety (not fancy but very adequate). Room was clean and well appointed. I'd happily recommend.” 
David
Spain“Jessica, Ruby and the rest were very kind and had great hospitality with us. Highly recomended!”- Chloé
United Arab Emirates“Great location right in the old city; personal is very kind and helpful. The breakfast has a lot of choices and very good food. They give you a map and a lot of helpful infos when you arrive.”
Hotel surroundings
Restaurants1 restaurant on site
- Nhà hàng #1
- CuisineAmerican
- Open forBreakfast
- Dietary optionsVegetarian
Facilities of Eliana Ruby Hotel & TravelGreat facilities! Review score, 9.2
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
- Lift
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
Outdoors
- Terrace
Kitchen
- Electric kettle
- Refrigerator
Room Amenities
- Socket near the bed
Activities
- Bicycle rentalAdditional charge
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Kid-friendly buffet
- Special diet menus (on request)
- Minibar
- Restaurant
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Transport
- Public transport ticketsAdditional charge
Reception services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-outAdditional charge
- 24-hour front desk
Entertainment and family services
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car hire
- Chapel/shrine
- Soundproof rooms
- Lift
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Accessibility
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Languages spoken
- English
- Vietnamese
House rulesEliana Ruby Hotel & Travel takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Eliana Ruby Hotel & Travel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
