Hanoi Emerald Waters Hotel & Spa
Hanoi Emerald Waters Hotel & Spa
You might be eligible for a Genius discount at Hanoi Emerald Waters Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Hanoi Emerald Waters Hotel & Spa is located in the culture-rich capital of Hanoi, just 200 metres from Thang Long Water Puppet Theater. The property houses an in-house restaurant that serves a buffet of delicacies. Guests who wish to enjoy a cocktail of their choice can visit the bar located on the property. Free WiFi is available throughout the property. Ngoc Son Temple is 300 metres from Hanoi Emerald Waters Hotel & Spa, while Hoan Kiem Lake is 400 metres away. The nearest airport is Noi Bai International Airport, 21 km from the property. Every room comes with sleek furnishing in neutral shades. The room comes equipped with a flat-screen TV with satellite channels. En suite bathroom comes fitted with a standing shower facility. Bath robes and slippers are included. There is a 24-hour front desk, a business centre, concierge service and shops at the property.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- Parking
- 24-hour front desk
- Restaurant
- Bar
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Availability
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Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 single bed and 1 extra-large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 2 single beds | ||
1 single bed and 1 extra-large double bed | ||
1 extra-large double bed | ||
1 double bed | ||
2 single beds | ||
2 single beds | ||
1 extra-large double bed |
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Guests who stayed here loved
Karen
United Kingdom“Fantastic location next to Hoan Kiem Lake. The staff were incredibly friendly and helpful, especially Kim, who arranged our 2 night stay in Lan Ha Bay (would highly recommend) and comfortable airport transfers. With our arrival before check-in,...”- Xavier
Qatar“Good hotel with large connecting rooms Very nice and helpful staff Great breakfast Very centrally positionned between old quarter and french area Quiet despite central position” 
Jennifer United Kingdom“This was our first stop after arriving in Vietnam. Kim was amazing at organising our halong bay tour and transfers to and from the hotel prior to arrival. The hotel was clean, quiet and perfect for the 5 of us with an interconnecting room that...”
Pohan
Taiwan“the receptionist is very good 👍 I suggest the menu of restaurant could be put on the dining table（otherwise we don't know we can order noodles, etc.）”- Danie
Australia“Our stay was unexpected due to getting a stomach bug. But from the minute we arrive the staff were so attentive and nuturering. They brought us water and ginger and lemon tea. They checked in on us, and guided us where to eat to stay safe from any...” - Roger Australia“Friendly and attentive staff. They provided us a very competitive airport transport as well. We did have one issue with the room.and they addressed it right away. Its a a very central location and walking distance to attractions.”
- Drew Australia“Facilities were very nice and location near the old quarter and Sword Lake was very convenient. But best of all, the hotel provided a WhatsApp contact point (Jennie) who was outstanding. She helped us with airport transfer before we arrived and...”
Romallene Australia“Staff were very helpful and polite. In house spa.”
Wendy Australia“The staff were amazing, nothing was too much trouble for them. They were friendly, helpful, and always available to answer any questions. The location was convenient for sightseeing. Would highly recommend the hotel.”
Marcus United Kingdom“The staff are outstanding. Always smiling and helpful from the reception to the doorman and breakfast staff. Bed and pillows very comfortable. Easy to communicate and helped us organise out visit to Hanoi”
Hotel surroundings
Restaurants1 restaurant on site
- Salmon Run Restaurant
- CuisineSteakhouse • Vietnamese • International • European
- Open forLunch • Dinner • Cocktail hour
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free
Facilities of Hanoi Emerald Waters Hotel & SpaGreat facilities! Review score, 9.1
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- Parking
- 24-hour front desk
- Restaurant
- Bar
Bathroom
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Dressing room
Kitchen
- Tumble dryer
- Electric kettle
Room Amenities
- Socket near the bed
- Drying rack for clothing
- Clothes rack
Activities
- Bicycle rentalAdditional charge
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Bike toursAdditional charge
- Walking tours
Living Area
- Sofa
- Fireplace
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Special diet menus (on request)
- Snack bar
- Bar
- Minibar
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible at a location nearby (reservation is not needed) and costs VND 150,000 per day.
Reception services
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Child safety socket covers
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
Accessibility
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Wellness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- MassageAdditional charge
- Spa and wellness centreAdditional charge
Languages spoken
- English
- Vietnamese
House rulesHanoi Emerald Waters Hotel & Spa takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hanoi Emerald Waters Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
