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Featuring a shared lounge, a terrace as well as a restaurant, Hanoi Emerald Waters Hotel Valley is set in the centre of Hanoi, 300 metres from Thang Long Water Puppet Theater. This 4-star hotel offers a tour desk and luggage storage space. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel all rooms are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bidet, free toiletries and a hairdryer. The units will provide guests with a desk and a kettle. A buffet, à la carte or continental breakfast is available at the property. Popular points of interest near Hanoi Emerald Waters Hotel Valley include Hoan Kiem Lake, Hanoi Old City Gate and Trang Tien Plaza. Noi Bai International Airport is 24 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 extra-large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.9
Facilities
9.2
Cleanliness
9.6
Comfort
9.6
Value for money
9.6
Location
9.8
Free WiFi
9.4
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Laura
    Ireland Ireland
    Good location, friendly and helpful staff. Good communication to help plan collection from airport.
  • Jasmine
    Germany Germany
    Location, facilities, extremely friendly and helpful staff, generous breakfast buffet
  • Rama
    India India
    I stayed at the Hanoi Emerald Waters Hotel Valley for four nights during my three week travels through Vietnam in March this year. Located in the heart of Hanoi's Old Town, the rooms are beautiful and spotless; the breakfast spread delicious. But...
  • Dave
    United Kingdom United Kingdom
    Wish we had booked here initially but this was an escape from an appalling hotel. From the first moment very typical vietnamese welcome and our room was decorated as it was our honrymoon Location wise close to the lake and pagoda there and...
  • Sampson
    Germany Germany
    The staff here was the most welcoming and helpful staff we have ever had. The location is perfect for exploring Old Town Hanoi. We will be returning here!
  • Katelin
    Australia Australia
    We had an amazing stay at this hotel! The staff were beyond lovely! They were so kind and happy to help always greeting us with a smile. I interacted with Grace prior to arriving and upon us arriving she excitedly came over to greet us! We were...
  • Mike
    United Kingdom United Kingdom
    The staff were SO lovely, breakfast was delicious, the room was spacious and comfy and the location was excellent!
  • Christine
    United Arab Emirates United Arab Emirates
    We loved the location and the super welcoming and helpful staff. Breakfast was pleasant as well.
  • Andrei
    Romania Romania
    Absolutely amazing, especially the staff! Keep it up 😊
  • Thinh
    Canada Canada
    Great location, friendly staffs, and clean facilities

Hotel surroundings

Restaurants
1 restaurant on site

  • Emerald Restaurant
    • Cuisine
      French • Vietnamese • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan • Gluten-free • Dairy-free

Facilities of Hanoi Emerald Waters Hotel Valley
Great facilities! Review score, 9.2

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Parking
  • 24-hour front desk
  • Restaurant
  • Terrace

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Snack bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs VND 150,000 per day.

    Reception services

    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Strollers
    • Indoor play area
    • Baby safety gates
    • Babysitting/child services
      Additional charge

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying

    Safety & security

    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Hardwood or parquet floors
    • Tile/marble floor
    • Heating
    • Private entrance
    • Laptop safe
    • Soundproof rooms
    • Lift
    • Fan
    • Family rooms
    • Ironing facilities
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service

    Accessibility

    • Upper floors accessible by elevator

    Wellness

    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa facilities
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge

    Languages spoken

    • English
    • Vietnamese

    House rules
    Hanoi Emerald Waters Hotel Valley takes special requests - add in the next step!

    Check-in
    From 14:00
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 4 years
    Cot upon request
    Free
    7+ years
    Extra bed upon request
    VND 350,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Hanoi Emerald Waters Hotel Valley