Serene Boutique Hotel & Spa
Serene Boutique Hotel & Spa
You might be eligible for a Genius discount at Serene Boutique Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Situated in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, minibar and electric kettle.The en suite bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business centre.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
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Guest reviews
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Guests who stayed here loved
Liam
Australia“location was fantastic, cafes and bia hoi everywhere, but not in a noisy street. quiet and relaxing with tree lined streets Tony was very helpful with organising a day trip last minute and giving information and tips on what to do!”
Otto Australia“THANK YOU Alice and Serene Boutique Team. We stayed here for 6 nights. The hotel is located in a quieter area of the Old Quarter so it's nice when you want to relax after a long day of sightseeing, yet still central to so many places. The room was...”- Otto Australia“THANK YOU Alice and Serene Boutique Team. We stayed here for 6 nights. The hotel is located in a quieter area of the Old Quarter so it's nice when you want to relax after a long day of sightseeing, yet still central to so many places. The room was...”
- Otto Australia“THANK YOU Alice and Serene Boutique Team. We stayed here for 6 nights. The hotel is located in a quieter area of the Old Quarter so it's nice when you want to relax after a long day of sightseeing, yet still central to so many places. The room was...”
Yvette Australia“The staff provided outstanding service, with Alice standing out for her exceptional support. She took care of organizing our tours with great attention to detail and ensured all our requests were accommodated. Breakfast was enjoyable, and the spa...”
Rahul Australia“Very central location, extremely polite and helpful staff, excellent breakfast options, very good spa downstairs. The travel desk led by Alice is super efficient as she was able to offer very good travel deals including great prices for airport...”
Sophie
United Kingdom“Beds SO comfy, staff so lovely, really reasonable for the price and right in the centre of Hanoi!!! One of the best hotels we’ve stayed in so far :)”
Giancarlo
Italy“Located in the heart of the Old City, the hotel is located in a strategic position to visit all the major attractions within a walking distance, yet it remains quiet. The room furnishings are not very modern, but the room is confortable and the...”- Iñigo
Spain“Alice and the rest of the team were super professionals and really helpful with everything.” 
Beth
New Zealand“This was one of the best hotels I've ever stayed, the staff were kind and helpful, the location was great and the bed was comfy..”
Hotel surroundings
Facilities of Serene Boutique Hotel & SpaGreat facilities! Review score, 8.7
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
Kitchen
- Cleaning products
- Electric kettle
Room Amenities
- Socket near the bed
- Clothes rack
Activities
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- CyclingOff-site
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Telephone
- TV
Food & Drink
- Minibar
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Reception services
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Wellness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- MassageAdditional charge
- Spa and wellness centreAdditional charge
Languages spoken
- English
- Vietnamese
- Chinese
House rulesSerene Boutique Hotel & Spa takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Reservations made for stay until 31 December 2018, guests are entitled to:
- 30% discount on spa service
- a VND 100,000 voucher for food & beverages
