Get the celebrity treatment with world-class service at JW Marriott Hotel Hanoi

Boasting modern architecture and an impressive facade, JW Marriott Hotel Hanoi welcomes guests with luxury guest rooms in the west of Hanoi. The 5-star hotel is located adjacent to a local lake next to the National Convention Centre. It offers a sparkling indoor swimming pool, meeting venues and 2 ballrooms, 5 on-site restaurants, and a full-service spa center. JW Marriott Hotel Hanoi is just 1 km from Kang Nam Tower and 4 km away from the Temple of Literature and the Ho Chi Minh Mausoleum and Museum. It takes 35 minutes to drive to Noi Bai International Airport. A flat-screen satellite TV, minibar, and seating area are found in all air-conditioned rooms and suites. Private bathrooms include a bath or shower, hairdryer, and free toiletries. Select rooms and suites boast lake views. Recreation facilities include an indoor pool, spa, and fitness center. A virtual concierge is available at the hotel, which also has a business center. Luggage storage facilities are provided at the 24-hour front desk. International cuisine is served at JW Café with a variety of cuisines, including Vietnamese, Japanese, Korean, and Mediterranean. Other dining options include light snacks at the Lounge, modern French cuisine at the French Grill by Jean-François Nulli, and modern Japanese at Kumihimo Modern Japanese Restaurant.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Asian, American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.5
Comfort
9.5
Value for money
9.0
Location
8.9
Free WiFi
9.9
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Thi
    Vietnam Vietnam
    Excellent, impressive staff. The room is spacious. There are several activities to do and places to eat inside the hotel. The crib for my baby is spacious and comfy.
  • Marguerite
    United Kingdom United Kingdom
    The staff - thru were extraordinarily kind and helpful - particularly Doan who did do much to make our stay comfortable and happy
  • Avanish
    United Arab Emirates United Arab Emirates
    Everything Amazing hospitality Wonderful staff
  • Z
    Bangladesh Bangladesh
    All the staffs are exceptionally nice and helpful, very clean rooms and all round the hotel and wonderful breakfast.
  • Chirunga
    Australia Australia
    Everything. This hotel and staff is absolutely fantastic.
  • Ramesh
    Malaysia Malaysia
    Staff were excellent, especially joy,Jenny and Henry from the John Anthony Cantonese restaurant
  • Chee
    Malaysia Malaysia
    Modern and relatively new property. Very good facilities especially the common jacuzzi, sauna and steam room. Gym was good too. The food was especially good in fact, the best I had at an Executive Lounge.
  • Normita
    Australia Australia
    place is extra ordinary and the staff are the best. especially their GRO his name is HAU
  • Kei
    South Korea South Korea
    Breakfast at JW cafe was extremely nice and the room itself was very nice and clean
  • Rachel
    Ireland Ireland
    Breakfast food and pastries were AMAZING! Staff were so attentive (I’ve never experienced before). A girl knocked on our door just to check with us and give us a chocolate. The pool, sauna, steam room and gym were the cleanest and nicest I have...

Hotel surroundings

Restaurants
7 restaurants on site

  • French Grill​ By Jean-François Nulli
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • JW Café
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lounge - Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kumihimo
    • Cuisine
      Japanese • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • John Anthony Cantonese Grill and Dimsum
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Cool Cats Jazz Club
    • Cuisine
      International
    • Ambiance
      Modern • Romantic
  • Kids Café by JW
    • Cuisine
      Local • International
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly

Facilities of JW Marriott Hotel Hanoi
Great facilities! Review score, 9.6

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Bicycle rental
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Movie nights
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Children's playground

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Indoor play area

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Plunge pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules
JW Marriott Hotel Hanoi takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
VND 1,386,000 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
VND 1,386,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Hotel Hanoi