Get the celebrity treatment with world-class service at Lotte Hotel Hanoi

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility and free parking on site. This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre an 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Minibar and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Lotte Hotels
Hotel chain/brand
Lotte Hotels

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.5
Location
8.7
Free WiFi
8.8
High score for Hanoi

Select topics to read reviews:

Guests who stayed here loved

  • Lai
    Malaysia Malaysia
    staff of the hotel - very polite and helpful. speak english well.
  • Alma
    United Kingdom United Kingdom
    All the facilities it has on offer. Great restaurant, patisseries and shops.
  • Joel
    Australia Australia
    We spent three days in Hanoi, and had originally booked a hotel in the old Quarter. However, on the first night we didn’t get a wink of sleep because it is so noisy there. So on the second day we rebooked at lotte hotel and couldn’t have been...
  • Claudia
    France France
    The only regret I have is that I spent only one night at the Lotte. The room is perfect but there is so much more ton enjoy in the hotel : The jazz bar, the restaurants, the pool, the spa, the gym... Take the time to enjoy all the services, it's...
  • Swee
    Australia Australia
    Clean, comfortable, good location, great views from the room.
  • Aileen
    Philippines Philippines
    The hotel breakfast is a delightful way to start your day, offering a quality selection to suit every taste. The room was excellent and clean.
  • Eric
    United States United States
    Even though we did not use any of the restaurants in the hotel itself, there were several nice places to choose from in the same building, or within 5 minutes walking distance.
  • Peng
    Taiwan Taiwan
    Luxury room and good service and support from Mr. Hoang (bellman).
  • Jamal
    Bahrain Bahrain
    The inclusion of a shopping mart and department stores under the same building complex, which makes the travelling experience unique
  • Canan
    Lithuania Lithuania
    Comfortable rooms, many restaurant selection and a sits on top of a mall with variety of needs you can get.

Hotel surroundings

Restaurants
4 restaurants on site

  • Grill 63
    • Cuisine
      Steakhouse • Asian • International • European • Grill/BBQ
    • Ambiance
      Modern • Romantic
  • Red River
    • Cuisine
      Chinese • Korean • Asian
    • Ambiance
      Family friendly • Traditional • Modern
  • Tim Ho Wan
    • Cuisine
      Chinese
    • Ambiance
      Family friendly
  • Top Of Hanoi
    • Cuisine
      Asian
    • Ambiance
      Romantic

Facilities of Lotte Hotel Hanoi
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Bidet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is needed).

  • Parking garage

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • All ages welcome

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Korean
  • Vietnamese

House rules
Lotte Hotel Hanoi takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
11+ years
Extra bed upon request
VND 940,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print
Need-to-know information for guests at this property

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte Hotel Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Lotte Hotel Hanoi