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Located in Hanoi’s City Centre, Melia Hanoi is 650 metres from Hoan Kiem Lake and Thang Long Water Puppet Theatre. It offers a casino, outdoor pool and spa. Free parking is provided. Modern rooms are fitted with a flat-screen TV with cable channels. A safety deposit box and tea/coffee making facilities are provided. 24-hour room service is offered daily. Guests can recharge with a swim or a work out at the fitness centre. Massage services and a sauna are also available. Facilities in the hotel include a travel desk and business centre. The hotel is approximately 650 metres from Trang Tien Plaza. Hanoi Opera House is 1.2 km away. Garbo Bar: Inspired by the glamour of the 50’s Hollywood stars, Garbo-Gastro Bar offers an elegant and sophisticated ambience for socializing, networking or just simply relaxing. Located at Lobby Level, the gastro bar serves a selection of classic cocktails, snacks, tapas, raw bar, tailored-made Gin Tonics as well as some delicious desserts. Opening Hours: 7:00 – 24:00 Mosaico Restaurant: Mosaico is an all-day restaurant which provides a casual Mediterranean dining experience in a comfortable space with exquisite decoration. The breakfast buffet with live cooking stations offers a wide range of gourmet delicacies to cater for all tastes. An à la carte menu is also available throughout the day. Opening Hours: 6:00 – 23:00 Cham Restaurant: Located on the 1st floor, Cham offers diners the authentic Asian street food and raise it to a new a level thanks to the use of skilled cooking techniques and high quality ingredients. Experience the tastefull dishes from the kitchen of Asia, a place where the aromas, colours and energy of the street come together to offer an extraordinary experience. Opening Hours: 17.30 – 22.30

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Meliá Hotels & Resorts
Hotel chain/brand
Meliá Hotels & Resorts

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.3

    • Great Food: Meals here are highly recommended

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Ecostars
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.3
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Nikodem
    Czech Republic Czech Republic
    Everything was perfect during our stay. Very friendly staff, nice and clean room, location of hotel is right in the city center. Will come back again. Definitely recommend!
  • Ross
    Indonesia Indonesia
    Breakfast was exceptional. Everything about this hotel was top notch.
  • Horst-michael
    Germany Germany
    We spent six nights in this stylish hotel at the end of March 2025 and were very satisfied with our stay. Just 5 minutes' walk from the old town, this hotel offers an ideal starting point for visits to this area of Hanoi. Due to an early flight,...
  • Mavis
    Eswatini Eswatini
    The staff were very friendly and helpful.The breakfast was superb and the room was super clean.
  • Lye
    Singapore Singapore
    Impressive suite with big ample space. 2 wide wall screen TVs each at the cellar & in the room gives us the choice to be at either place. 2 washrooms to use at will & a wider beautiful bird-eyes-view of the area. Location is very good with only...
  • Janet
    United Kingdom United Kingdom
    Central , every thing . The Level was a great experience, I was treated like a VIP .
  • Graham
    United Kingdom United Kingdom
    Top Quality Hotel in a great location. 5-10 minutes walk to the old quarter. Nothing negative to say about the property. Staff were excellent, our room was spacious, quiet and comfortable. Breakfast was superb also.
  • Gabrielle
    Australia Australia
    Nice hotel, all the facilities you need. Comfortable beds and clean room. Good breakfast.
  • Zuhair
    United Arab Emirates United Arab Emirates
    halal food, very helpful staff, excellent location and facilities
  • Kerrie
    Australia Australia
    We were looked after and the hotel provided exceptional service

Hotel surroundings

Restaurants
2 restaurants on site

  • Mosaico
    • Cuisine
      American • British • Japanese • Seafood • Steakhouse • Sushi • Thai • Vietnamese • Local • Asian • Grill/BBQ
    • Open for
      Breakfast • Brunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian
  • Cham Restaurant
    • Cuisine
      Local • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional

Facilities of Melia Hanoi
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • 2 restaurants
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

View

  • City view
  • View

Outdoors

  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Children's playground
  • Casino

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

    Reception services

    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk

    Entertainment and family services

    • Babysitting/child services
      Additional charge

    Cleaning services

    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business facilities

    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Car hire
    • Packed lunches
    • Carpeted
    • Soundproof rooms
    • Lift
    • Barber/beauty shop
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service

    Accessibility

    • Upper floors accessible by elevator

    Outdoor swimming pool
    Free!

    • Seasonal
    • All ages welcome
    • Pool with view
    • Pool/beach towels
    • Sun umbrellas
    • Fence around pool

    Wellness

    • Kids' pool
    • Fitness/spa locker rooms
    • Personal trainer
    • Yoga classes
    • Fitness
    • Spa/wellness packages
    • Spa facilities
    • Hair treatments
    • Beauty Services
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Spanish
    • French
    • Vietnamese

    House rules
    Melia Hanoi takes special requests - add in the next step!

    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free
    11+ years
    Extra bed upon request
    VND 1,339,800 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 9 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    All cots are subject to availability.

    Please note that children under 16 years old are not allowed in the spa zone.

    The property is well-equipped with medical supplies, a qualified doctor and nurses for in-house guests in case of emergency during the day time.

    Please note that the Cham restaurant is only open Thursday, Friday and Saturday until further notice.

    Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.

    Please note that parking available at charge and subject to availability - parking does not under hotel management.

    When booking 9 rooms or more, different policies and additional supplements may apply.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Melia Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Melia Hanoi