Serenity Villa Hotel
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Serenity Villa Hotel
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Serenity Villa Hotel is a 3-star boutique hotel that offers free WiFi and affordable luxury accommodation in the heart of Hanoi’s downtown area. Hoan Kiem Lake is a short walk away. Serenity VIlla provides rooms that are spacious, modern and include LCD TVs. Breakfast is served daily from 7:00 to 10:00 at the hotel. Guest can enjoy cycling around the famous Old Quarter or short walks to explore Hanoi's architectural gems and experience the flavour of local food, the night market and shopping.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Parking
- 24-hour front desk
- Room service
- Lift
- Laundry
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Guest reviews
Categories:
Staff
8.9
Facilities
7.8
Cleanliness
8.2
Comfort
8.1
Value for money
8.3
Location
9.1
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Alona
Israel“We were upgraded to a bigger room at the top floor. Our only complaint was the wifi that didn’t really work.”- Graciella
Philippines“The staffs were all accommodating and friendly. They allowed us to check in early once a room was already available. They provided us extra pillows when we asked for it. The room was really clean as well.” 
Daniel
Austria“- Quiet and central location - Spacious and nice rooms - Comfortable beds - Friendly staff”
Rosemeri
United Kingdom“Big thanks to Susan Tran who had arranged bus ticket to and from Sa Pa , organized transfer to and from Halong Bay, she is very competent. The hotel is a bit difficult to find but our taxi driver called Susan and she sent someone to meet us and...”- Tomasz
Poland“Very good breakfast, central location, helpful staff.” 
Tgc1 United Kingdom“The Hotel is located in a central part of Hanoi, which made it very logistically convenient. The Hotel was super clean and the staff were very friendly. Breakfast was served with a smile and there was a great selection of different items.”- Alan
Australia“Centrally located Breakfast was great Staff were fantastic” - Annika United Kingdom“Quiet, but central location, comfortable room, friendly and helpful staff.”
Agda
Japan“The location is great! Rooms are cleaned daily, with two bottles of water replenished. Breakfast is simple, but satisfying and very tasty! The lady who serves breakfast is wonderful, very kind 🥰 They were very attentive regarding the transfer...”- Destinee
Mexico“The location is excellent. Right in old quarter, everything is within walking distance. The view from our room was amazing.”
Hotel surroundings
Facilities of Serenity Villa Hotel
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Parking
- 24-hour front desk
- Room service
- Lift
- Laundry
Bathroom
Bathroom
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
Bedroom
- Linen
- Wardrobe or closet
- Dressing room
View
View
- Landmark view
- View
Outdoors
Outdoors
- Sun terrace
Kitchen
Kitchen
- Shared kitchen
- Children's high chair
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
Room Amenities
Room Amenities
- Socket near the bed
- Fold-up bed
- Clothes rack
Activities
Activities
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Cycling
Living Area
Living Area
- Dining area
- Sofa
- Seating Area
- Desk
Media & Technology
Media & Technology
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
Food & Drink
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Minibar
InternetWiFi is available in all areas and is free of charge.
Internet
ParkingPublic parking is possible at a location nearby (reservation is needed) and costs VND 186,437 per day.
Parking
- Street parking
- Valet parking
Transport
Transport
- Public transport ticketsAdditional charge
Reception services
Reception services
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
Entertainment and family services
- Baby safety gates
- Child safety socket covers
- Babysitting/child services
Cleaning services
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
Business facilities
- Fax/photocopyingAdditional charge
Safety & security
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- Safety deposit box
General
General
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Private entrance
- Car hire
- Laptop safe
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Pants press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
Accessibility
Accessibility
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
- Entire unit located on ground floor
Languages spoken
Languages spoken
- English
- Vietnamese
House rulesSerenity Villa Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children older than 1 year are welcome.
Children 9 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
