Get the celebrity treatment with world-class service at Sheraton Hanoi Hotel

The luxurious Sheraton Hanoi Hotel features picturesque views of the West Lake, and is within a 10-minute drive of downtown Hanoi and the Hoan Kiem Lake. It offers modern accommodation with an outdoor pool, a fitness center and free on-site parking. Spacious guest rooms are equipped with separate shower room and bathroom, personal safety box, Wi-Fi internet, flat-screen TV with cable channels and complimentary tea/coffee. The hotel features a 24-hour fitness center with gym equipment, sauna rooms, Jacuzzi and spa. All-day dining restaurant – Oven D’or - serves international buffet. Fine-dining restaurant - Hemispheres - feature steak and seafood specialties. Lobby Lounge offers light meals, coffee, afternoon tea and drinks throughout the day. Bar Déjà Vu provides a lively atmosphere for evening snacks and alcohol drinks. Sheraton Hanoi Hotel is adjust to the iconic West Lake, 20 minutes walk to Tran Quoc Pagoda and 5 minutes drive to Ho Chi Minh Mausoleum and One Pillar Pagoda, 15 minutes drive to the famous Water Puppet Theatre, Dong Xuan Market and the Temple of Literature. Without traffic jam, it takes 25 minutes to drive from the hotel to Noi Bai International Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand

Property highlights

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.0
Cleanliness
8.4
Comfort
8.6
Value for money
7.7
Location
7.9
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Atsuko
    Thailand Thailand
    It’s good location. Facility, staff and restaurant are great.
  • Nigel
    United Kingdom United Kingdom
    The lunch buffet is amazing don't bother with breakfast.
  • Ian
    Australia Australia
    Everything is perfect at the Sheraton, from the check-in experience, the maintenance and cleanliness of the hotel, the comfort of the beds, the peace and quiet, the view from the window and the friendly, helpful staff.
  • Shabbir
    Singapore Singapore
    Reasonable value for a brand hotel. The hotel staff were delightfully courteous and unbelievably helpful considering the level of English not their lingua franca.
  • Mukul
    India India
    Exceptional property. Loved it. Large sized rooms, great facilities, very clean and great upkeep. Very helpful staff.
  • Milosz
    Netherlands Netherlands
    we loved everything about this place. the staff is very friendly, their breakfast exquisite and the rooftop view takes your breath away.
  • Akindayo
    Nigeria Nigeria
    The staff are wonderful, the service is top notch. Staff are always looking out for customer comfort.
  • Denis
    Australia Australia
    as expected from the Sheraton Group. very high standard in the facility and the staff
  • Giang
    Vietnam Vietnam
    The location is nearby the big lake, very refreshing. Breakfast and buffet options are very nice. Food is fresh. Staffs are mindful and polite.
  • Noh
    South Korea South Korea
    항상 어느지점이든 기본 이상은 하는것 같습니다. 체크인 할때 가족단위 방문에 연결된 룸을 찾아준 직원분께 매우 감사함을 표합니다.

Hotel surroundings

Restaurants
2 restaurants on site

  • Oven D'or
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Hemispheres Steak & Seafood Grill Restaurant
    • Cuisine
      Steakhouse
    • Open for
      Dinner

Facilities of Sheraton Hanoi Hotel
Great facilities! Review score, 8

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Bar

Bathroom

  • Private bathroom
  • Bath

Bedroom

  • Wardrobe or closet

Outdoors

  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Tumble dryer
  • Electric kettle

Room Amenities

  • Sofa bed
  • Clothes rack

Activities

  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Tennis equipment
  • Billiards
  • Tennis court

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Visual aids: Braille
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible

Outdoor swimming pool
Free!

  • Seasonal

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Japanese
  • Korean
  • Dutch
  • Vietnamese
  • Chinese

House rules
Sheraton Hanoi Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Cot upon request
Free
1 years
Cot upon request
Free
Extra bed upon request
VND 1,098,000 per child, per night
2+ years
Extra bed upon request
VND 1,098,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that guests are required to present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The credit card must be valid throughout the stay.

The property offers a special welcome amenities - a dish of local savories to Booking.com guests

FAQs about Sheraton Hanoi Hotel