Pan Pacific Hanoi
Pan Pacific Hanoi
- Kitchen
- City view
- Swimming Pool
- BBQ facilities
- Washing machine
- Free WiFi
- Balcony
- Free parking
- Bath
- Air conditioning
You might be eligible for a Genius discount at Pan Pacific Hanoi. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Get the celebrity treatment with world-class service at Pan Pacific Hanoi
Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city centre, guests can visit the vibrant Old Quarter, located just 3 km from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 2.8 km from Thang Long Water Puppet Theatre. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked minibar. En suite bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which boasts a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business centre.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Free parking
- 24-hour front desk
- Bar
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Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
Bedroom 1 1 extra-large double bed Bedroom 2 2 single beds | ||
Bedroom 1 1 extra-large double bed Bedroom 2 2 single beds | ||
1 extra-large double bed | ||
2 single beds | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed |
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Guests who stayed here loved
Jimmy
Australia“Everything was faultless and the staff were all exceptional”- Rajat
India“Great pool, good view from the room, very professional spa therapists.” 
Julia
United Kingdom“Very convenient conference style hotel at a bargain rate and well located for the airport. It’s a good ‘passing-through’ hotel.”
Lucinda Australia“Beautifully clean, super comfortable and great staff”- John Australia“Breakfast was excellent - huge range of options. Staff in the Club lounge were excellent. Food offerings in club lounge was limited compared with other hotel chains. Concierge & front desk staff were very helpful”
Andrey United Kingdom“The hotel is well located by the lake. There are good restaurants on site. Service is very good overall. In particular, the Chinese restaurant on the first floor stands out.”
Keenan Australia“Restaurant pacifica very good value and delicious food. Spa treatments well priced and lovely atmosphere. Great indoor and outdoor rooftop bar with yummy food and cocktails.”- Jane
Singapore“Location, pool, sauna and views from the room & roof top.” 
Brian Singapore“Stayed on the club floor with access to the lounge. Very nice staff and comfortable with good ac shower etc”- Anja
Norway“Great 5 star hotel with exceptional service! The concierge was very helpful and the staff very attentive. We had the room with a view to the temple in the water, very beautiful. Bed was very comfortable. We also tested the varm inside pool which...”
Hotel surroundings
Restaurants2 restaurants on site
- Pacifica
- CuisineAmerican • Japanese • Korean • Seafood • Singaporean • Sushi • Vietnamese • Local • Asian • International • European
- AmbianceFamily friendly • Modern
- Dietary optionsHalal • Vegan • Gluten-free
- Ming Restaurant
- CuisineCantonese • Chinese • Asian
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian
Facilities of Pan Pacific HanoiGreat facilities! Review score, 8.5
Most popular facilities
- 2 swimming pools
- Free WiFi
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Free parking
- 24-hour front desk
- Bar
Bathroom
- Private bathroom
Outdoors
- Sun terrace
- BBQ facilitiesAdditional charge
- Terrace
Activities
- Bicycle rentalAdditional charge
- Happy hourAdditional charge
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
InternetWiFi is available in all areas and is free of charge.
ParkingFree private parking is possible on site (reservation is not needed).
- Parking garage
- Accessible parking
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Grocery deliveriesAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
2 swimming pools
Pool 1 - indoorFree!
- Open all year
- All ages welcome
- Pool is on rooftop
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Pool 2 - outdoorFree!
- Seasonal
Wellness
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Full body massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- German
- English
- French
- Japanese
- Russian
- Vietnamese
- Chinese
House rulesPan Pacific Hanoi takes special requests - add in the next step!
Child policies
Children older than 12 years are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
