Experience world-class service at The Shells Resort & Spa Phu Quoc

Situated along the shores of Duong Dong, The Shells Resort & Spa Phu Quoc features an outdoor pool, fitness centre and a private beach area. Operating a 24-hour front desk, it provides free parking and offers complimentary WiFi access in the entire property. Duong Dong Market is within 4 km away. Featuring a private balcony, air-conditioned rooms come with tiled flooring, a wardrobe, seating area, a safe and a flat-screen TV with cable channels. Electric kettle and minibar are also included. All rooms enjoy sea views and feature an en suite bathroom with bathtub, shower facility and free toiletries. At The Shells Resort & Spa Phu Quoc, guests may utilise the sauna facility or indulge in a pampering massage at the spa. Laundry service and tour arrangements can be provided upon request. Meeting and function facilities are also available. Housing a restaurant, guests will be served with a delectable spread of Vietnamese cuisine. Meals can also be offered in the privacy of guests’ rooms.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free parking available on-site

    • Activities:

    • Spa and wellness centre

    • Private beach area

    • Beachfront


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
or
2 single beds
2 single beds
or
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
7.9
Comfort
8.0
Value for money
7.6
Location
7.5
Free WiFi
8.6
Low score for Phu Quoc

Select topics to read reviews:

Guests who stayed here loved

  • Nguyễn
    United States United States
    I had a wonderful stay at this resort! The pool is incredibly spacious, perfect for a relaxing swim. The breakfast spread was absolutely delicious with a wide variety of options to choose from. I was especially impressed by the friendly and...
  • David
    Australia Australia
    good hotel, everything looks ok but a bit old. friendly staff Quan, Thuan, Yen.
  • Tom
    Netherlands Netherlands
    We stayed 3 nights and had the best experience. The rooms were gorgeous and clean. The facilities were amazing, we really enjoyed the swimming pool , sauna and steam room. Most importantly, the staff were so kind and accommodating especially Kim...
  • David
    United Kingdom United Kingdom
    This hotel is the perfect place to unwind and connect with nature! With its abundance of greenery and natural surroundings, I felt like I was in a forest. I really like the staff here Quan, Gian, Yen, Tai, Thuan, Khanh. The friendly and attentive...
  • Thanh
    Vietnam Vietnam
    Your hotel is a true gem! The gardens were stunning, with so many delicious fruit trees, and the beach was pristine. The staff were warm and friendly(Quan,Yen,Thuan,Tai,Khanh), and made my stay truly unforgettable.
  • Christian
    Germany Germany
    I absolutely loved my stay at your hotel! The lush green surroundings and beautiful beach were breathtaking. The staff were also incredibly friendly and welcoming like FO team( FD+Bellman): Quan,Viet,Yen,Kim,Thuan,Tai, so nice. I felt right at...
  • Andreas
    Sweden Sweden
    I was thoroughly impressed with my stay at your hotel. The rooms were clean and comfortable, and the service was outstanding. I'll definitely be recommending your hotel to friends and family, and I look forward to staying again soon! and I would...
  • Lukas
    Australia Australia
    Very very very happy with my stay. Everything is outstanding. Nice, quiet and relax resort. Everything you need they will try to cater for you! Thanks again FO team : Yen, Dinh, Khanh, Thuan, Kim, Tai, Quan Excellent services, food,...
  • Nam
    Vietnam Vietnam
    I had a wonderful experience staying in one of the beautiful rooms at The Shells Resort. The room was cozy, and impressive designed, with a breathtaking view of the surrounding nature. The staff was friendly and attentive ( Khanh, Kim, Thuan,...
  • David
    Australia Australia
    The property was really big and loved the restaurant area and service of the staff was on point. Surrounding the nature was beautiful. Mr Vuong manager helped us deal with some problems in the room, he also was giving me tips and suggestions for...

Property surroundings

Restaurants
1 restaurant on site

  • Flow Restaurant
    • Cuisine
      Pizza • Seafood • Vietnamese • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Resort facilities of The Shells Resort & Spa Phu Quoc

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Beachfront
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Activities

  • Beach

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Minibar
  • Restaurant

Internet
WiFi is available in public areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

    Services

    • Shuttle service
    • Shared lounge/TV area
    • Concierge service
    • Tour desk
    • Laundry
      Additional charge
    • Airport shuttle
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    • Room service

    Safety & security

    • CCTV in common areas
    • Key card access
    • 24-hour security
    • Safety deposit box

    General

    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Non-smoking rooms

    Outdoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Pool with view
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas

    Wellness

    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge

    Languages spoken

    • English
    • Vietnamese

    House rules
    The Shells Resort & Spa Phu Quoc takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 1 year
    Cot upon request
    Free
    6 - 11 years
    Extra bed upon request
    VND 600,000 per child, per night
    12+ years
    Extra bed upon request
    VND 850,000 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    Please note that the original credit card used to confirm your booking is required upon arrival. Guests may be requested for a new credit card to be presented, should they not have the original credit card used.

    The resort reserves the right to change the surcharge rates with advance notice.

    The property offers free two-way airport shuttle service as per hotel's timetable, maximum 11 guests. Please contact the property to check the availability and make the reservation at least 3 days prior to arrival. Please note the hotel is not responsible for any request later than 72 hours.

    The room price for 4 guests in the Family Suite Ocean View and 2 guests in other rooms includes a mandatory Gala dinner fee for 31 December 2024.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Shells Resort & Spa Phu Quoc in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about The Shells Resort & Spa Phu Quoc