Avenida Meritxell, 36, AD 500 Andorra la Vella, Andorra
#45 of 76 hotels in Andorra la Vella
Guests' ChoiceBased on 518 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
8.7
Value for money
8.3
Free Wifi
8.0
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End of dialog contentReviewed: March 16, 2024
Merdah
SingaporeMineral water have to pay
The location
Stayed in March 2024
Reviewed: March 6, 2024
Melissa
United StatesExcellent location. Friendly staff. Comfortable beds. Close to the mountains for skiing and plenty of shopping around.
Stayed in March 2024
Reviewed: February 18, 2024
Pedro
IrelandGreat location, car parking and shopping mall in front. A lot of options of restaurant and food around.
Stayed in February 2024
Reviewed: February 14, 2024
Ciarán
IrelandPerfect! Spotless clean with friendly, helpful staff. Lovely bath. Ideal location. Thanks!
Stayed in January 2024
Reviewed: February 7, 2024
Henry
United KingdomRoom was very hot and the window looked into a shaft where you could hear other rooms
Good central location and parking under the hotel for a fee
Stayed in February 2024
Reviewed: January 12, 2024
Emmanuel
MaltaRooms are small for a family with young children, It needs an upgrade.
Location was perfect. Breakfast was fine and good reception area and rooms were OK
Stayed in December 2023
Reviewed: January 10, 2024
As
BrazilNothing
Great place, good breakfast
Stayed in January 2024
Reviewed: January 10, 2024
As
BrazilOur room didn’t have a great view but it’s ok, you can’t have everything! Maybe next time !!
Great staff, beautiful and cozy place, very clean, well located and very clean
Stayed in January 2024
Reviewed: January 2, 2024
Yigal
IsraelRooms are without basic facilities. Most of the staff cannot communicate in English. Not so friendly
The location
Stayed in December 2023
Reviewed: December 20, 2023
Matas
LithuaniaI booked a budget room with the expectation of an "Inner courtyard view," as mentioned in the description. However, upon arrival, it became apparent that the so-called "inner courtyard" was, in reality, a cramped 2x2 meter lightwell. The thin walls made it possible to hear conversations, showers running, and even if someone had a light on in their room. To compound the disappointment, I booked during winter, and the room temperature was excessively high. Unfortunately, there was no way to cool down the room as there was no window to the outside. This made the stay extremely uncomfortable. Adding to the list of drawbacks, the shower was exceptionally small. Overall, I was disappointed with the hotel experience, especially given the disparity between the description and the actual conditions.
Location, was check in/check out
Stayed in December 2023
Reviewed: November 9, 2023
Sd
AlgeriaWifi connexion really so bad:(
Stayed in November 2023
Reviewed: October 31, 2023
Barton
SpainStaff were not welcoming at all and looked like they didn´t want to be there.
Central location, easy to explore the city centre by foot. Cheap parking near by.
Stayed in October 2023
Reviewed: October 31, 2023
Rodrigo
BrazilI think the shower box could be larger.
Cleaness, vast room, kind staff, good location, fair price.
Stayed in October 2023
Reviewed: October 23, 2023
Virginia
United StatesGreat location, clean room, very helpful staff.
Stayed in October 2023
Reviewed: October 1, 2023
Vikingerik
United StatesCentral location
Stayed in July 2023
Reviewed: September 29, 2023
Shaz
United KingdomGreat location. Friendly helpful staff. Lovely food in restaurant.
Stayed in September 2023
Reviewed: September 12, 2023
Esen
TurkeyEverything was worth the money especially the staff
Stayed in September 2023
Reviewed: August 23, 2023
Yezzziam
SpainNeeds better ventilation. It gets humid quickly. Old A/С barely takes it out, and the room smells like a wet dog.
Great location. Right in the city center's commerce part. Pet-friendly. Positive and friendly reception. Good sound isolating windows.
Stayed in August 2023
Reviewed: August 22, 2023
Angela
United StatesA floor lamp did not work and I informed the staff. When a replacement bulb did not work, nothing further was done and the room was a little darker than I prefer.
What a location! Close to everything. Liked everything about the room except for the lighting. Great variety for breakfast and was able to order an omlet.
Stayed in August 2023
Reviewed: August 2, 2023
Kiriakos
SpainExcellent location, very friendly staff and very clean!
Stayed in August 2023
Reviewed: August 2, 2023
Roberto
MexicoOverall, excellent place to stay. The hotel restaurant is a great plus.
Stayed in July 2023
Reviewed: August 2, 2023
Karoline
GermanyParking is ca. 200 m away a public park house. It belongs to a shopping mall and is 15,00 per night.
Very nice room comfortable bed, we didnt have breakfast but we went for dinner in the Restaurant if you like beef you must try the steak, it was so tender and lovely. One of the best steaks i ever had.
Stayed in July 2023
Reviewed: July 26, 2023
Lukasz
PolandI have booked the hotel looking at location and the fact (as stated on booking.com) there is a private parking. When we arrived it appeared that the hotel parking is very small thus most of the guests are directed to a shopping mall parking some 100 meeters from the hotel. The inconvenience was that we had to carry our bags (we had a few) through a crowded large shop and along the street. In addition, I wanted to pick up the car from the shopping mall parking in the morning, before shops opened which turned not to be easy. Automatic payment machine did not work and there was no person in the parking kiosk. It took me some 30 minutes to run around and find a person with whom I could pay and leave with the car. I think this hotel should not be advertised on booking.com as providing private parking.
Hotel location is very good, right in the center of La Vella, walking distance to main Andorra shopping area as well as the old part of the town with restaurants and bars. Rooms were comfortable and clean.
Stayed in July 2023
Reviewed: July 25, 2023
Ludgate
SwedenNothing
The location is perfect
Stayed in July 2023
Reviewed: July 24, 2023
Amanda
MaltaSuper clean and close to all amenities.
Stayed in July 2023
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