Reviews of Font D'Argent Canillo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Avenida Sant Joan de Caselles, s/n, AD 100 Canillo, Andorra
#32 of 85 hotels in Canillo
Guests' ChoiceReview Score
Based on 41 hotel reviews
8.5Score breakdown
-
Cleanliness
8.9
-
Comfort
8.9
-
Location
9.2
-
Facilities
8.5
-
Staff
9.4
-
Value for money
8.0
-
Free Wifi
8.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: March 1, 2025
Paul
United Kingdom6 Reviews9.0“Superb stay with great staff and service”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing. It was all really good apart from having to pay for the spa
The staff were brilliant and ever so helpful
Stayed in February 2025
-
Reviewed: January 27, 2025
Veronica
Spain5 Reviews9.0“Excellent stay for skiing with kids”- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 2 nights
- • Submitted from a mobile device
The spa was too warm and there is only an specific time to go with kids in the afternoon. Maybe this could be flexible since in the morning it is empty (everyone is skiing) and small kids and mons not skiing can use it. But again ,water temperature too high.
Breakfast and dinner super delicious.
Stayed in January 2025
-
Reviewed: December 31, 2024
Sean
United Kingdom1 review7.0“Spa very good very nice”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Rooms like a sauna
Nice staff
Stayed in December 2024
-
Reviewed: January 28, 2024
Julio
Spain22 Reviews3 helpful votes8.0“Excellent”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
The staff is extremely friendly and efficient
Stayed in January 2024
-
Reviewed: January 3, 2024
Ksenija
Belgium7 Reviews10“Amazing skiing break”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel car parking is small and expensive but the receptionist immediately offered an easy solution in 2 minutes walk for 3.10 eur per day.
Great location close to the ski lift, rooms big with lots of storage space, breakfast and dinner buffet of super quality and choice, attentive and efficient stuff
Stayed in January 2024
-
Reviewed: December 29, 2023
Anna
Latvia39 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room (2 Adults + 1 Child)
- • Stayed 8 nights
- • Submitted from a mobile device
Too hot in the room, not enough lightening - couldn’t see what’s in the closet
Central location, nice staff, great food
Stayed in December 2023
-
Reviewed: April 27, 2023
Ran
Spain31 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Premium Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
the rooms are very old style, for this price I would expect higher level of rooms
Location is great, very close to the lifts, stuff we’re very kind and helpful
Stayed in February 2023
-
Reviewed: March 8, 2023
Moshe
Israel26 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
Everything cost extra , for the SPA and swimming pool you need to pay , fir parking additional charge . it is not written .
Location, nice and pleasant team in the reception Nice breakfest
Stayed in March 2023
-
Reviewed: February 27, 2023
Alex
United States82 Reviews15 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
8Euro for 1hr pool time is awkward, never seen anything like this before
The staff is fantastic! Zoe was really helpful! Breakfast is good, location is great!
Stayed in February 2023
-
Reviewed: February 19, 2023
Michel
Belgium31 Reviews1 helpful vote10“Very recommendable”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Top breakfast, super dinner with a lot of variety, incredible friendly staff, superb rooms with a bathroom equipped with a shower and a bad tub. All the facilities are super, very handy man ski lockers, and the location cannot be better. Surely we will visit this hotel again. All of us (4 pax) had a super nice experience.
Stayed in February 2023
-
Reviewed: February 4, 2023
Valeri
Estonia15 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
lack of kettle in the room
location, staff, food
Stayed in January 2023
-
Reviewed: January 30, 2023
Petel
Greece39 Reviews7 helpful votes8.0“NIce place but strange policy”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 3 nights
I have booked a room for 2 persons, but my coleague had a serious accident 2 days before arriving at Canillo. The hotel refused to refund me any price difference even for the single breakfast! Furthermore in the check out they insisted to charge me the municipal taxes for the second person!!!! Of course, I refused and I asked for the manager. After my severe reaction they accepted not to charge me the 6€ for the municipal taxes...
Stayed in January 2023
-
Reviewed: December 29, 2022
Miriam
Denmark2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room (2 Adults + 1 Child)
- • Stayed 7 nights
- • Submitted from a mobile device
Internet wasn't working well
The location is great and it is a good choice for a family skiing trip with kids. The swimming pool and the playground are great for apres-ski :) The staff was really friendly. We will come back.
Stayed in December 2022
-
Reviewed: August 14, 2022
M
Spain55 Reviews10 helpful votes10“i will repeat”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
nothing
the location and the room
Stayed in July 2022
-
Reviewed: August 2, 2022
Maia
Spain19 Reviews3 helpful votes9.0“comfortable, friendly centrally located hotel”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
all good
great location. super friendly and helpful staff. room for 3 was spacious and comfortable. pool room in the basement a hit with the boy. activity centre at the top of the cable cars was really enjoyable.
Stayed in August 2022
-
Reviewed: January 2, 2025
Raymond
Spain29 Reviews1 helpful vote6.0“convenient”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 5 nights
interior is ugly, cold, no atmosphere, food very average quality
rooms, friendly staff, location
Stayed in December 2024
-
Reviewed: December 28, 2024
Mark
Spain1 review1 helpful vote5.0Fair- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 5 nights
Hotel was nice and the staff were very nice and friendly, go spa area (separate cost of 10 euros pp), room was good size and very clean, the negative points are the food in the restaurant was very poor, breakfast was terrible, the fried eggs and bacon were cold most days unless you happen to be there whilst being cooked, none of the food trays appeared to be heated so any food placed in the trays would go cold fairly quickly and there was little choice on anything else hot apart from some small over cooked sausages, the quality of the food at dinner was also poor with very little choice, I actually had which appeared to be tinned meatballs and cold chips one night! Not the quality of food one would expect from a 4 star hotel especially during Christmas week. My advice would be to book the hotel and not go half board or bed and breakfast
Stayed in December 2024
-
Reviewed: August 23, 2022
Stuart
Guernsey11 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
We chose the hotel because it had a spa. We asked whether we could book the spa 2 days in advance and told them when we would like it for but then when we arrived they informed us we had to book on arrival and the only time available was much later than we wanted. This seems very unfair for those who pay for the hotel well in advance, 'book' the spa but turn up after others who have not booked it in advance. Same for the hotel's own parking - its first-come, first-served, even though we told them a couple of days in advance when we were arriving.
Spa was good - loved the 'ice room' Breakfast was good
Stayed in August 2022
-
Reviewed: February 13, 2025
Amit
Israel11 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in February 2025
-
Reviewed: January 27, 2025
Jaramillo
United Kingdom4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2025
-
Reviewed: January 15, 2025
Juan
United Kingdom2 Reviews10Exceptional- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in January 2025
-
Reviewed: March 16, 2024
Mariela
Spain8 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in March 2024
-
Reviewed: February 10, 2024
Eduard
Spain5 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in January 2024
-
Reviewed: December 31, 2023
Ihor
Ukraine44 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2023
Showing 1 - 25
Guests also reviewed these properties:
-
Lingwood LodgeBowness-on-Windermere, UK
-
Stranachwirt ApartmentsSankt Michael im Lungau, Austria
-
Guest House FriendsSozopol, Bulgaria
-
Toftemo TuriststasjonDovre, Norway
-
Ashaad Al Yarmouk Hotel ApartmentsRiyadh, Saudi Arabia
-
Old Town ApartmentOmiš, Croatia
-
Haus Engel in HahnenkleeHahnenklee-Bockswiese, Germany
-
Hotel Cinco Tierras SuescaSuesca, Colombia
